First Line Support Engineer - Belfast, United Kingdom - Avanti

Avanti
Avanti
Verified Company
Belfast, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Avanti Recruitment is seeking a Windows Support Analyst to join a dynamic team at a Technology & Software Solutions company.

As a member of their 24x7 operations team, you will be responsible for monitoring and providing first-level support for servers runningWindows 2008/2012/2016/2019, as well as Cloud and Virtualization platforms.


Key responsibilities include:

  • Providing L1 systems support for servers running Windows 2008/2012/2016/201
  • Carrying out regular operation system changes
  • Reacting to clientlogged incidents and requests through Remedy
  • Creating templates and clones, creating and deleting snapshots
  • Coordinating with 3rd party vendors for visits and troubleshooting
  • Assisting the team with daily backup failures and system recovery with backups
  • Exchange 2003/2010/2013/Office365 management and troubleshooting
  • Knowledge on Archival Solutions
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