Case Officer - Leeds, United Kingdom - Leeds City Council

Leeds City Council

Verified Company

Leeds, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Would you like to be part of something bigger and join us in our ambition to become the Best City, working together as a Team for Leeds.

Do your values match ours and do you have something to offer?

Leeds City Council delivers over 500 different services to residents and is dedicated to bringing the benefits of a prosperous, vibrant and attractive city to the people of Leeds.

This is a fantastic time to join us.

Benefits of working with us:

We pride ourselves on offering the best employee experience, with a genuine commitment to keeping our colleagues safe and well at work.

You can expect great benefits whilst working for us including:

- a competitive pay progression structure including generous employer pension contributions
- flexible career paths with tailored personal and professional development
- support for you, your home and your family including personal, and financial support

For more information about our benefits please see the benefits section of our jobs page
.

Introduction to the role of the team

The SkILs Reablement service is a short-term service responsible for supporting people in their homes, to rebuild their confidence and independence and making sure they can live safely.

The team helps people to regain the ability where possible, to do everyday activities or with using equipment to help maintain their independence.

The team provides high-quality services for adults in Leeds through an plan of activities that is agreed with customers, which will promote their rights to independence, privacy, wellbeing, and choice.

This is an exciting opportunity to join a busy and developing service.

Are you interested in making a difference in people's lives while working in the health and social care sector? If yes, then we have a job for you.

Your role

To identify people appropriate for the Reablement service
To identify what support and \ or Equipment a customer will benefit from, to enable someone to remain independently at home or prevent them going to hospital.
To liaise with other professionals within LCC and Leeds Teaching Hospital Trust and Leeds Community Health to facilitate someone's discharge home from hospital.
To ensure that the delivery of the service complies with Care Quality Commission requirements.
To provide line management and guidance to Supervisors and Support Workers.
To ensure that systems are in place to enable someone to live safely at home by undertaking risk assessments.
Where appropriate to signpost someone to other providers or services.
To respond to rapid changes in customer's skills and confidence.

What you will bring to the role

You will be a problem solver, develop positive relationships and make sound judgements, have excellent interpersonal skills and be a natural leader.

You will be supportive and ambitious with excellent organisational skills. You will be a confident communicator with a can-do approach.

You will have excellent communication skills and be a team player. You will be motivated and a critical thinker with the ability to understand the needs of your customers.

Leeds City Council is a compassionate employer who is proud to offer the best employee experience. Our employee benefits aim to look after your health and wellbeing, your workplace and your finances. Our shared Values and behaviours help everyone to be their best.

You can read more in the following link Leeds City Council Values and Behaviours

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults.

We promote diversity and want a workforce that reflects the population of Leeds and the communities we serve. Leeds City Council is an Inclusive employer, ranked 70 on the Stonewall top 100 employers 2023 list. We are also an Age friendly employer, a Mindful employer and a Disability Confident leader.

This role is based in the UK. Employment is conditional on confirmation of the right to work in the UK - either as a UK or Irish citizen, under the EU Settlement scheme or having secured any other relevant work visa. If you do not have the right to work in the UK and the role does not meet eligibility for sponsorship, please consider carefully whether you meet the eligibility to apply.

Job purpose:
To oversee the customer journey, assessing reablement needs and developing delivery plans to exit planning. To provide line management and guidance to Supervisors and Support Workers.

Responsibilities

To provide line management and supervision to SkILs supervisors.
To provide day to day support to all SkILs Workers to ensure support with personal and practical daily living activities is delivered in a personcentred way which promotes independence.
To case manage customers throughout the period of reablement.
To contribute the planning of the work of the team.
To liaise with staff in the Neighbourhood Teams.
To monitor and respond to changes in the daytoday ser