Technical Specialist - Birmingham, United Kingdom - SCC
Description
About The Role:
Role
:
Technical Specialist - Networks
Location
:
Birmingham (Hybrid working options)
Contract Type
:
Permanent
Salary Package
:
£45,000 - £52,000 (DOE), plus Car/Allowance & benefits
Interview Process:
2 stage
Why SCC?
- An inclusive workplace
- Excellent package: solid basic and company benefits
- Hybrid working in line with role requirements
- Career development and lifelong learning opportunities
- Opportunity to join Europe's largest privatelyowned IT Company
Further growth and expansion means we have a new opportunity for someone to join our highly collaborative technical team, who has a high level of experience but who has an aspiration to move into a technical architect role in the future.
This role will provide you with a great opportunity to gain good exposure to networking technologies, progress your career into architecture, while you help shape the future networking capabilities of networks.
Key Responsibilities:
- Manage and own the functional operation of Switches, Firewalls and Routers within the environment
- Performing Firewall Configuration, troubleshooting and Administration
- Monitoring and maintaining switching infrastructure to agreed service levels
- Managing incidents and problems appropriately within agreed service levels
- Creating and performing authorized changes to customer environments, attending CABs where necessary
- Completing software and hardware upgrades periodically
- Ensure technical documentation is completed and updated to professional standards
- Contribute to the continuous improvement programs of all technology platforms across the Data centre
- Assist with the acceptance into service into operational support for all new implementations and enhancements/upgrades
- Contributing to delivering team performance
- Cover on call as part of a team rota
Key skills & experience:
Essential:
- Cisco Certified Network Associate (CCNA)
- Strong background with troubleshooting core network technologies in large scale / datacentre deployment
- Experience providing support to enterprise level clients in a multivendor environment
- Good working knowledge and experience with Cisco technologies:
- Cisco ASA's
- Cisco Routers/Switches
- Nexus Series Switches
- Juniper
- VSS
- Good working knowledge and experience with VPN technologies:
- SSL Remote Access VPN
- IPSEC SitetoSite VPN
- Experience in providing out of hours support to a 24/7 environment
Desirable:
- Cisco Certified Network Associate Security (CCNA Security)
- Knowledge and experience with Fortinet technologies:
- Fortigate Firewalls
- FortiManager / FortiAnalyser
- Fortinet SDWAN
- F5 Loadbalancing
- Meraki managed devices
- Cisco FirePower Management Centre\ FirePower
- DMVPN / DVTI / GRE
- ITIL qualification or awareness of the ITIL processes
- Experience of working in a multiclient solutions provider
About Us:
SCC is Europe's largest privately-owned IT business, based out of the new £7m HQ office in Birmingham and we help clients succeed through IT transformation and exceptional customer experiences.
We are an equal opportunities employer
SCC is committed to providing equal opportunities and a proactive and inclusive approach to equality and diversity in employment.
No applicant or employee will be treated less favourably than another on the grounds of a protected characteristic which are defined as sex, sexual orientation, age, disability, gender reassignment, trade union membership or non-membership, marriage and civil partnership, pregnancy and maternity, race and religion or belief.
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