Front Office - Carlisle, United Kingdom - LGH

LGH

Verified Company

Carlisle, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Front Office - Team Member:

Carlisle Station Hotel, Sure Collection By Best Western:

The Opportunity

An exciting opportunity has arisen for a front office superstar to join this hotel, creating memorable experiences, and maintaining high levels of service at all times.

You will be a positive and engaging professional with a passion for making guests smile and will receive guests in a professional and friendly manner, handling all customer check-ins' or inquiries.

As the front-facing member of the team, you will ensure you are always presentable engaging in positive communication with the team and department, always acting as a professional, and delivering consistently exceptional service to all guests.

Benefits

Our enviable employee discounts on bedroom rates across our Best Western hotel portfolio.
Access to 24/7 Employee Assistance Programme 24/7 access for our employees to call and get support and advice on any issues they may be experiencing.
Refer a friend scheme from £500 to £1000 per referral.
Access to 24/7 Online GP Service 24/7 access for all employees so they can talk to a doctor when they really need to most.
Hospital Plan.
Online Health Portal.
Eye Care.
Employee Discount Schemes 100's of discounts, ranging from groceries, fashion, travel, utilities, days out, and even holidays.
Health Screening.
Pension Scheme.
Free meals on duty.

Cycle to Work

Our Cycle2Work schemes from Halfords help all our employees save money and keep fit.
You will be a passionate and engaging individual.
Highly motivated and proactive; acting with professionalism and positivity in all interactions.
Strong organisation and planning skills and the ability to prioritise appropriately.
Excellent IT skills (MS Office, Financial systems) and numeracy
Experienced in hospitality software such as Opera, Brilliant, etc would be desirable but full training will be given.
Excellent oral and written communication skills
Ability to work under pressure.
Ability to work alone and unsupervised.

Hotel

With its royal history, splendid architecture, and superbly central location, you will find the Carlisle Station Hotel, part of the Sure Collection By Best Western.

This striking Victorian building is matched with modern, boutique interiors which makes Carlisle Station Hotel, one of the most desirable places to stay in Cumbria's capital.

With 70 comfortable bedrooms including family rooms and singles, a stunning Victorian ballroom for up to 180 guests, 5 versatile meeting rooms for up to 220 delegates

About us

We have 46 hotels in our growing UK portfolio, international brands Crowne Plaza, Holiday Inn, and Best Western under our belt and all in some fantastic locations, it's no surprise that LGH Hotels Management is the place to be.