Event Manager - Leeds, United Kingdom - Park Plaza Leeds
Description
Department:
Meetings & Events
Job Level:
Management
Job Type:
Full Time
Hours per week: 40
Job Reference:
req9293
Date Posted: 7 August
Meetings and Event Manager - Leeds
The M&E Manager at Park Plaza Leeds will perform Head of Department duties connected to all M&E and F&B service to our external, internal and VIP guests.
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Main duties as a Meetings and Event Manager:**- Completes tasks relevant but not limited to guest & employee cycles in M&E & F&B outlets.
- Communicates effectively with both internal and external guests (including hotel colleagues) via written correspondence, phone and face to face;
Proactively upsells and promotes all hotel outlets (such as upselling, special events & VIP entertaining) as well as any related reward programs; Actively supports in the planning and development of menus, development of internal & external marketing initiatives and displays a passionate approach towards the improvement of new method of services;
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Engages with colleagues and guests i.e. confidently relaying hotel facilities or internally held meetings, consistently exhibiting appropriate service behaviour (such as greeting, eye contact, using names, personal presentation & grooming standards); Conducting & assisting sales with client show-rounds and entertaining.
- Demonstrates
flexibility and adaptability when personalising external and internal guest's needs and the changing demand and priorities of the business;
Creates a welcoming atmosphere and personalised service for each individual external and internal guest having an eye for detail and responding appropriately to guest, colleague and leadership feedback;
- Actively contributes to your immediate as well as wider hotel
team, uses all forms of communication appropriate with positive language. Identifying opportunities and improvements to ways of working. - Provides
Leadership through briefings, team meetings, allocation of resources, micros, handovers and supervision of the team. Being present and managing important events. - Shares best practice with regards to
efficiency & profitability. - You will
manage & develop your team. - Be an active member of the
HOD team & duty management responsibilities as required.
Benefits as an Meetings and Event Manager:
- Two wellness days per year, meaning all team members start with 30 days of holiday per year (pro rata)
- these increase with service
- Salary: Highly Competitive
- Discounted gym memberships
- Access to free financial and mortgage advice
- Discounted hotel staff rates
- Two meals per day, every day (including days off if you wish to come in)
- Great Learning and development opportunities
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