2nd Line Support - London, United Kingdom - Mortimer Spinks

Mortimer Spinks

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job details:

Posted
23 February 2024

Salary
£280 - £300 per day

Location
London

Job type

Contract
Discipline
Contract
Reference

BBBH104040_

Contact Name
Robert Pestridge

Job description:

Job Title: 2nd Line Support Specialist (Inside IR35)

Location:
West London, Paddington (Onsite)

Contract Duration:
Initial 3 Months

Rate:
£300 per day (Inside IR35)

Schedule:
Full-time, 5 days a week

Are you a skilled 2nd Line Support Specialist with a passion for resolving technical issues? We're seeking a talented individual to join our team onsite in West London for an initial 3-month contract, offering £300 per day (Inside IR35).

Role and Responsibilities:

Provide comprehensive 2nd Line Support, resolving technical issues promptly and efficiently.
Diagnose and troubleshoot hardware and software problems, ensuring mínimal disruption to business operations.
Collaborate with other IT teams to escalate and resolve complex issues.
Maintain accurate records of support requests and resolutions.
Offer technical guidance and assistance to endusers, promoting best practices for IT systems usage.
Ensure compliance with IT policies and procedures.

Requirements:

Proven experience in a 2nd Line Support role, preferably in a corporate environment.
Strong knowledge of Microsoft Windows operating systems.
Ideally experience of Office 365 and OneDrive migration projects
Experience with Active Directory administration and user management.
Excellent communication and customer service skills.
Ability to work effectively both independently and as part of a team.
Right to work in the UK.