Customer Service Advisor- Hybrid - Cardiff, United Kingdom - Yolk Recruitment Ltd

Yolk Recruitment Ltd

Verified Company

Cardiff, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

**Customer Service Advisor
**Yolk Recruitment are working closely with a leading financial services company based in Cardiff, to find a friendly and driven Customer Service Advisor to join their support team.

What you'll be doing:

Providing a friendly and helpful approach to customers
Keep an eye out for potential vulnerable customers, fraudulent customers or those who are having a bad experience and help in any way you can.
Ensure all systems and databases are kept up to date and accurate.
Full training will be provided

What you'll bring to the team?
As a fantastic and experienced customer service advisor, you will be:

Passionate about providing excellent customer service to all customers.
Ideally experience of working with customers ie retail/hospitality, full training is provided
Excellent communication skills
Friendly and supportive to both other team members and customers.
Ability to pass a credit check.

And this is what you'll get in return?
By being a customer service advisor, you will receive:

Salary up to £21,000 DOE and great team incentives including vouchers
Mon
Fri, 95pm with no weekend working
25 Days Holiday + Bank Holidays and your birthday off
Amazing training and development opportunities supported by encouraging team members and managers.
Health and Wellbeing schemes

- wellbeing meetings weekly