Parts Supervisor - Leicester, United Kingdom - Pybus Recruitment

Pybus Recruitment
Pybus Recruitment
Verified Company
Leicester, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Summary:


  • Job Title: Parts Supervisor.
  • Location: Leicester LE2 7SL.
  • Salary: Up to £28,000 basic plus Bonus OTE £30,400.
  • Full Time and Permanent.


Our client's dealership based in Leicester is currently looking for a Parts Supervisor to join the team on a full-time permanent basis.

They are looking for either an experienced Parts Advisor looking for their career step into management or a Parts Supervisor looking for a new challenge.

Through excellent customer service, you will promote and affect sales of stock, at retail, trade, and workshop counters both over the phone and face-to-face.


Key Responsibilities:


  • Ensures that all customers at retail, trade, and workshop areas are dealt with quickly and efficiently and that all orders are processed on the same day.
  • Completes all administrative functions in an accurate and timely manner.
  • Achieves sales by prospecting, acquiring and maintaining accounts and actively promoting Parts and associated promotions to potential customers.
  • Answers customers' questions regarding technical problems, warranties, and repairs in a manner that is easily understood and avoids excessive use of technical jargon.
  • Communicates and log any discrepancies in stock with the Parts Manager.
  • Actively supports company policy and best practices in the area of security, with particular emphasis on the protection of sensitive customer information.
  • Previous experience as a Parts Advisor is required.
  • Exceptional verbal and written skills and excels in both telesales and customerfacing roles.
  • Prior experience in using parts catalogs and understanding stock control is essential.
  • Demonstrates excellent attention to detail and accurate recordkeeping.
  • CDK experience would be advantageous.
  • Collaborates with colleagues to support the achievement of increased profit and sales.
  • Committed to achieving excellent customer relations and ensuring that customers' expectations are met if not exceeded.
  • Positive friendly and professional manner demonstrates integrity, discretion, and objectivity.
  • Computer literate, including Microsoft Office.
  • A good technical understanding of motor vehicles.

Benefits:


  • Healthcare cash plan.
  • 24 days holiday (plus Bank Holidays) per annum rising with the length of service.
  • Discounted shopping, gym, and dining benefits.
  • Competitive bonus structures.
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