Senior Payroll Administrator - Peterborough, United Kingdom - LHH Recruitment Solutions

Tom O´Connor

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Tom O´Connor

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Description

Job Title
Senior Payroll Administrator


Reports to
Payroll Team Leader


Location
Peterborough


Experience Level
2+ years similar experience


(office)
in a similar role


Hours
37.5 hours per week


Contract Type
Permanent


Senior Payroll Administrator

About the role

Key responsibilities include:


  • Completes and owns payroll processing cycle for allocated customers.
  • Ensures data is received in the right format an in time to complete payrolls to agreed deadlines.
  • Ensures all payroll processes and procedures are accurately documented, updated regularly.
  • Reviews regular payrolls currently in production to ensure Best Practice processes are adhered to.
  • Maintains a working knowledge of current statutory and legislative compliance, keeping abreast of all changes through publications, websites and seminars.
  • Receives and records customer enquiries and provides enhanced information in response to customer requests.
  • Handles complex payroll queries escalated from the client.
  • Considers and proposes any new ideas which could add value to the customer and improve business performance.
  • Prioritises and actions daily tasks to be accomplished to meet SLAs.
  • Provides and maintains regular data/statistics/reports.
  • Develops and maintains a good working knowledge of products and services.
  • Looks to mentor, coach and develop less experienced team members.
  • Always ensures company confidentiality and manages data under security policies.

Key skills and experience required

  • In depth payroll and benefits knowledge with relevant previous experience.
  • Ideally CIPP qualified or working toward this qualification.
  • Previous experience in a payroll outsourcing environment and/or experience with ResourceLink is desirable.
  • Excellent numeracy skills.
  • Strong customer interaction skills (by telephone, facetoface and written).
  • Excellent prioritisation skills, with high level of attention to detail.
  • Strong analytical skill, able to break down a problem into its component parts and identify suitable solutions.
  • Remains calm and objective under pressure.
**UK Applicants only

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