Practice Receptionist/administrator - Abertillery, United Kingdom - Aberbeeg Medical Practice

Aberbeeg Medical Practice

Verified Company

Abertillery, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

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Description

Are you an experienced Receptionist/Administrator seeking a new, rewarding opportunity? Would you like to take on a role that provides you with ownership of your workload?

Aberbeeg Medical Practice continually strives to improve work processes that deliver health care with improved results across all areas of our service provision.

We promote a culture of continuous improvement, where everyone counts and staff are permitted to make suggestions and contributions to improve our service delivery and enhance patient care.

We are now looking for a
Receptionist/Administrator to be able to assist with and be responsible for a wide range of administrative duties and the provision of administrative support to the clinical team.

Previous experience within a GP Practice would be an advantage but is not essential.

Excellent customer service skills with a courteous and friendly demeanour
Managing challenging behaviour in a professional manner.
Must have excellent customer service skills and well as proficient written and spoken English

Your Responsibilities;

Maintain and monitor the practice appointment system
Process personal, telephone, and erequests for appointments
Answer incoming phone calls, transferring calls, or dealing with the callers' requests appropriately
Initiating contact with and responding to, requests from patients, team members, and external agencies
Data entry of new and temporary registrations and relevant patient information as required
Manage all queries as necessary in an efficient manner
Monitor and maintain the reception area and notice boards
Provide general administrative support such as scanning, copying, supporting clinical team, etc

The role will give you a high level of exposure to many administrative tasks as you work closely with the practice team and is the perfect role for a talented administrator/receptionist who is keen to take on a new challenge within a fast-paced environment.

Job Types:
Part-time, Permanent

Salary:
£11.44 per hour

Expected hours:
No more than 30 per week

Benefits: