Property Administrator - Burgess Hill, United Kingdom - Ambitious Resources Ltd

Ambitious Resources Ltd
Ambitious Resources Ltd
Verified Company
Burgess Hill, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description
**Property Administrator
Burgess Hill
Up to £20,000**_
Own transport required due to location._


MAIN OBJECTIVES

MAIN RESPONSIBILITES

  • Ensure all defects are recorded and monitored on the system.
  • Ensure jobs do not exceed 30 days in line with the companies process.
  • Manage any jobs that become a 'problem' effectively and quickly.
  • Work with the Out of Hours support team to ensure issues are resolved where needed within hours.
  • Report back to the Delivery Manager on a weekly basis with progress being made.
  • Attend offsite review meeting with clients where required.
  • Help the company to develop excellent working relationships with clients.
  • Any other ad hoc duties that may arise outside of the job description.

KEY PERFMORANCE INDICATORS

  • Telephone calls to be answered within 3 rings.
  • All jobs should be raised within 24 hours.
  • Ensure all 7 day notices with no response are failed, in line with the company process.
  • All jobs to be completed within 30 days (or the agreed SLA)
  • To undertake and pass required exams.
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