Customer Service Co Ordinator - Tiverton, United Kingdom - Exeter College Apprenticeships
1 month ago
Description
Working within the customer services team, processing order & quote, talking to customers, sales engineers and other departments within Hepco.
Reporting to the Customer Services Manager, the Sales Co-Ordinator will process orders and fulfil customer needs to ensure customer satisfaction.
- Preparing quotations and placing and maintaining customer orders.
- Liaising with our Customers and Field Sales Team in relation to orders and queries.
- Taking customer calls including handling customer queries or complaints.
- Attending customer meetings or trade shows as required.
- Generating reports in relation to service level agreements.
- Keeping Customer Relations Management system up to date.
About the employer:
HepcoMotion, part of the Hepco Group of companies is a world-leading manufacturer of linear motion systems and automation components.
HepcoMotion has been leading the development of V Guide technology since 1969, and continues to develop innovative linear products that offer new solutions to design engineers.
Recognising that their success is due to the commitment, knowledge and expertise of their growing team, the Company offers industry leading apprenticeships for school and college leavers looking to start their career with a world-leading organisation.
Requirements and Prospects:
Enthusiastic
team worker
organised
Enthusiastic
team worker
organised
Progression within the department, i.e Senior, Supervisor
Training Provided:
with Exeter college and in house.
Additional Information:
pass in english and maths GCSe or Functional Skills
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