Senior Credit Controller - Liverpool, United Kingdom - Broster Buchanan
Description
Summary of Role:
The role of the Retail Debt Controller is to manage 6 retail sales ledgers in conjunction with the Retail Administrators to ensure a high level of cash flow and minimize levels of overdue debt.
Duties & Responsibilities:
- Credit Control chasing up of overdue debt both retail (Supermarkets) and nonretail
- Customer credit checks via Credit Safe and Credit limit management of existing customer base
- Maintain the Credit insurance policy in conjunction with Group Credit Manager
- Retail and Nonretail Invoicing and raising of credit notes. Manual invoicing of nonstandard sales.
- Daily banking and allocation.
- Regular communication with the customer and the issue of weekly statements
- Ensure uninvoiced debt is kept to a minimum and invoiced within agreed timescales.
- Ensure claims are raised against third parties within agreed timescales and followed up for resolution.
- Exposure to Good Faith Receipting is desirable
- Ensure purchase ledger deductions are actioned and followed up within agreed timescales
- Liaise with members of the Retail Administration department, Account Managers, Customers and Suppliers to resolve issues as they arise
- Improve internal controls and processes to ensure that overdue debt is minimised
- Production and analysis of Retail debt reports required for monthly debt meetings with Senior Management as well as on an ad hoc basis.
Period End
- Execute accounting periodend routines in accordance with defined periodend checklists.
- Debtor reporting
Master Data Management
- Responsible for processing updates to specific master data files e.g. New customers, credit limits
Person Specification:
- Retail debt experience and exposure to credit insurance.
- Be of strong character, a determined and tenacious individual who has effective communication and negotiation skills
- Keen eye for detail and provide accurate information
- Excellent verbal and written communication skills
- Must have the drive and persistence to proactively raise and address issues as they arise.
- Good IT Proficiency (Outlook, Excel, Word, Navision)
- Numerate and ability to work accurately and quickly is paramount in this role.
- Works effectively tackling immediate demands decisively, whilst retaining a broad awareness of emerging requirements. Demonstrates a good sense of priorities, structures workload effectively and delivers consistently good results.
- Ability to interact with internal and external customers at all levels within the business
- Flexible & adaptable to the changing requirements of the business
- Be capable of working on own imitative and to work as part of a flexible team in times of operational demands or to provide support or cover for colleagues during periods of absence.
- Ability to meet deadlines and work under time pressures.
Reports to:
UK Group Credit Manager
Internal Relationships:
Liaison is necessary with all departments, in particular, the other members of the Retail Administration team, Category Managers and Finance department.
External Relationships:
Close working relationships are to be developed with Customers and Hauliers.
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