Data Administrator - Manchester, United Kingdom - The Portfolio Group

The Portfolio Group

Verified Company

Manchester, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job Purpose

Support the wider business, partners, existing clients, and new business with MI reporting.
Support in maintaining contractual SLAs to all internal and external customers.
Support in providing adhoc reports and usage requests
Review MI for themes, trends, and analysis reporting

Job Overview

On a monthly basis the management information coordinators are responsible for issuing more than 800 management information reports, building report generators as required to support with the variety of levels as set by the company for MI production.

Accountabilitywill include taking ownership and responsibility for managing data, developing reports, and troubleshooting data issues. The role will provide great opportunities to streamline reporting, building automation and developing efficient ways of working.

Day To Day Responsibilities as a Data Administrator:

Preparation of monthly and quarterly client reports, ensuring SLAs of 5, 10 and 15 working days have been adhered to.
Preparation of bespoke client reports as required, such as, benchmarking, utilisation reports and relationship management reports.
Work with the MI lead and CSM to identify and articulate key opportunities for analytics driven improvement across the business.
Building, testing, and implementing new reporting systems, to better support management and the wider business to enable them to make sound business decisions.
Providing operational analysis, reports, and recommendations to the business with a purpose to optimise operational resources against demand in all areas across the business.
Identifying opportunities for process improvement to increase automation and reduce the risk of human error.
Monitor and audit data quality, ensuring the correct tasks are set within the CRM.
Support and answer queries in the MI mailbox within SLA.

Essential Skills and Competencies

Using Excel to a high standard including report creation, VLOOKUPs and pivot tables.
Ability to organise and prioritise workload accordingly to ensure work is completed within a timely manner, and to work as part of a team to ensure all work is completed within SLA.
Excellent attention to detail, problem analysis and problem solving.
Knowledge of working with databases.
A minimum of 1 years' experience working in a similar role.
Create data dashboards, graphs, and alternative visualisations.

Desirable Skills and Competencies

To ensure effective communication is always maintained.
Able to work on your own initiative and as part of a busy team,
Demonstrate ability to multitask and work productively to deadlines.
Good analytical skills.
Detailed understanding and working knowledge of Microsoft packages.
Experience of using CRM systems i.e Salesforce.
Knowledge or experience of overseeing or working within an MI project role.
Knowledge or experience of working with Power BI or SQL.

Why join our team?

This is a fantastic place to work if you enjoy a challenge and have
Genuine enthusiasm for overcoming obstacles and learning. The
Office is fastpaced and busy, so we look for colleagues who have a
Positive and focused attitude. Through training and development, we
Make sure that everyone who works here has the resources they
Need to build their careers. So if you are ambitious, focused and a confident communicator you'll soon discover that there are unlimited opportunities for you at health assured.

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