Operations Administrator - London, United Kingdom - Brite Recruitment Ltd

Brite Recruitment Ltd

Verified Company

London, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

OPERATIONS ADMINISTRATOR

SOUTHWEST LONDON

£26,960

A thriving Financial Institution based in Southwest London is looking for an Operations Administrator to join their fast-paced and exciting team.

ABOUT THE ROLE

BENEFITS
Enjoy a great work-life balance with 25 days annual leave (plus bank holidays). Some extra benefits include employee discounts, car salary sacrifice, health care packages, holiday purchase schemes, season ticket loans, cycle to work schemes and much more

RESPONSIBILITIES
As an Operations Administrator your key duties will include:

Obtaining customer privacy consents and preferences to comply with GDPR, FCA principles for Treating Customers Fairly, AML and KYC Customer checks
Process inbound documentation and input the data onto the system, reconciling information with hard copy customer documentation packs
Managing data retention through transferring or recalling documentation to/from secure storage partners
Creating, amending, and resetting up claims on the system
Handling bespoke Solicitor processes, driving resolution and ending client issues

REQUIRED SKILLS & EXPERIENCE
To be considered for the role of Operations Administrator
, you must have:

Previous Administration experience is essential, ideally within the Financial Services or Legal is preferred
Experience dealing with difficult customers
Educated to GCSE or equivalent level with passes in Maths & English
Excellent communication and relationship building skills
Understanding of Microsoft Office, including Excel
Problem solver with excellent organisation skills
Ability to multitask and prioritise during busy periods
Ability to work independently as well as part of a team

NEXT STEPS
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