Operations Administrator - London, United Kingdom - Brite Recruitment Ltd

Brite Recruitment Ltd
Brite Recruitment Ltd
Verified Company
London, United Kingdom

1 month ago

Tom O´Connor

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Tom O´Connor

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Description

OPERATIONS ADMINISTRATOR

SOUTHWEST LONDON

£26,960


A thriving Financial Institution based in Southwest London is looking for an Operations Administrator to join their fast-paced and exciting team.


ABOUT THE ROLE

BENEFITS
Enjoy a great work-life balance with 25 days annual leave (plus bank holidays). Some extra benefits include employee discounts, car salary sacrifice, health care packages, holiday purchase schemes, season ticket loans, cycle to work schemes and much more


RESPONSIBILITIES
As an Operations Administrator your key duties will include:

  • Obtaining customer privacy consents and preferences to comply with GDPR, FCA principles for Treating Customers Fairly, AML and KYC Customer checks
  • Process inbound documentation and input the data onto the system, reconciling information with hard copy customer documentation packs
  • Managing data retention through transferring or recalling documentation to/from secure storage partners
  • Creating, amending, and resetting up claims on the system
  • Handling bespoke Solicitor processes, driving resolution and ending client issues

REQUIRED SKILLS & EXPERIENCE
To be considered for the role of Operations Administrator
, you must have:

  • Previous Administration experience is essential, ideally within the Financial Services or Legal is preferred
  • Experience dealing with difficult customers
  • Educated to GCSE or equivalent level with passes in Maths & English
  • Excellent communication and relationship building skills
  • Understanding of Microsoft Office, including Excel
  • Problem solver with excellent organisation skills
  • Ability to multitask and prioritise during busy periods
  • Ability to work independently as well as part of a team

NEXT STEPS
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