Graduate Technical Consultant - Cardiff, United Kingdom - Purple River
3 weeks ago
Description
Reporting to the Managing Director and working closely with the U.K.Technical, Marketing, and Sales Teams, as well as being an integral part of our global consultancy team, you will be responsible for pre and post-sales Technical Support activities.
You:
You must have an inherent curiosity, self-awareness, and drive to learn, understand and improve yourself and our customer's experience as part of a small and ambitious team.
Your Tasks:
- Assisting COPA-DATA sales team with sales pursuits at client sites
- Technical training of clients using COPA-DATA presentations
- Delivery of technical workshops
- Adhoc consultancy assignments
- Technical appraisals and presentations
- Initiate, manage and collaborate input from appropriate group departments,i.e., sales, consultancy, technical services, training
- Technical lead for all solutions
- Production of technical proposals
- Input into RFIs, ITTs, RFPs, RFQs etc
- Participation in marketing events where necessary to raise market awareness
- Take a proactive part in our Global Service Alliance
Required Skills, Knowledge, and Characteristics:
Essential
- Degree qualified (Computer Science or Engineering related degree)
- Dynamic gogetter, proactive in approach to everything you do with a positive cando attitude
- Team Player with the ability to quickly build rapport
- Keen interest in technology and problem solving
- Practical communication skills with the ability to build strong relationships, lead client discussions and engage at a technical level
- Excellent attention to detail, with a quality focus and completes tasks/ maintains records in a thorough manner
- Driving Licence and ability to travel to trade shows
Desirable
- Experience with Industrial Automation, PLCs, HMI, and SCADA or final year project based on software/control
- Experience in providing excellent customer support
- Technical skills or interest in HMI, SCADA, PLCs, networking and communications, Windows Operating Systems, Visual Basic, and SQL Server
Personal Qualities
- Takes personal responsibility for their work
- Excellent IT skills
- Excellent interpersonal, written, and verbal communication skills
- Excellent problemsolving and troubleshooting skills
- Excellent selforganization (plan, implement, reflect, improve)
- Comfortable dealing with ambiguity in a technical setting
- Ability to be flexible and to be able to multitask and prioritise a varied workload
- Shows initiative and identifies areas of improvement
- Enjoys working as part of a team and is adaptable to provide cover for colleagues as required
- Possesses sound judgment skills and is comfortable challenging the 'status quo.'
- Ability and desire to learn new things
Cardiff, South Wales. This role requires travel to our Head Office, Austria.
Job Types:
Full-time, Graduate
Salary:
£23,000.00 per year
Benefits:
- Childcare
- Company pension
- Life insurance
- Private medical insurance
- Sick pay
- Wellness programmes
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Cardiff, CF10 3AL: reliably commute or plan to relocate before starting work (required)
Work Location:
One location
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