Associate Project Manager - London - Cprvision

    Cprvision
    Cprvision London

    8 hours ago

    Description

    Omegro Business Unit:*Job Description:
    DRAMS provides bulk inventory and distillery warehouse management software designed to meet the unique requirements of maturing spirit producers. Our systems are used by a number of high-profile UK and international companies including Suntory Global Spirits, Bacardi, Campari, Wm Grant & Sons, Whyte & Mackay and Glenmorangie.

    We are part of Volaris Group, a global group of vertical market software businesses, offering the stability of a larger organisation alongside the agility of a close-knit specialist team.

    You will have the opportunity to work in a close-knit and experienced team, who will provide an excellent support network around you.

    You'll not only get the opportunity to make a key contribution to the way we run our business locally, but you'll also be able to navigate your future career within the wider Volaris Group globally – the best of both worlds we think We offer a comprehensive on-boarding process, as well as access to experienced peers both locally and across the globe as part of the Volaris family – all with a view to helping you grow your career and perform at your best, both inside and outside of workThis is an exciting opportunity for a motivated Associate Project Manager to join our team and help run the day-to-day delivery of our customer implementation and upgrade projects.

    You'll be responsible for running the mechanics of delivery across multiple customer projects — coordinating consultants, managing plans, leading calls and keeping everything on track.

    You'll work closely with our Professional Services Manager, who sets strategy and governance, while you own day-to-day execution seeing projects through from start to finish.

    If you enjoy organising complex work, working directly with customers, and driving projects forward — this is for you.


    Your key responsibilities will include:
    Project Support
    Chair weekly customer project calls and drive clear actions and next steps Lead the day-to-day coordination and delivery of assigned implementation and upgrade projects Run standard projects independently using established plans, templates and processes Act as the primary day-to-day contact for customers during delivery Plan, schedule, and coordinate project activities and resources. Maintain and update project plans, timelines, task lists, and risk/issue logs using Zoho Projects Prepare project documentation including agendas, meeting minutes, and action logs. Track project milestones, budgets, and deliverables (days used vs remaining) Manage smaller change requests in line with agreed processes Escalate complex, commercial or contractual issues to the Professional Services ManagerClient & Internal Coordination
    Act as a key communication point between the Professional Services team and customers Manage risks, resolve issues and own action outcomes Coordinate customer workshops, configuration sessions, training schedules, and deployment activities Ensure customer requirements and change requests are clearly documented and communicated internally Coordinate consultants and delivery schedules Prepare and share regular project status updates Lead internal stand-ups to align delivery activity Ensure requirements, decisions and actions are clearly documented Work closely with Customer Care and Product teams to ensure smooth handovers## ## Operational Support
    Contribute to creating and maintaining standard operating procedures (SOPs), templates, and documentation libraries. Prepare weekly status reports and delivery dashboards Ensure accurate project data and reporting in Zoho Projects Maintain resource schedules and flag capacity constraints Track and update operational metrics, project pipeline status, and capacity reports.## General
    Ensure project governance standards are followed and documents are consistent and accurate. Identify practical ways to improve how we deliver projects Work independently day-to-day while knowing when to escalate for support Perform any other reasonable duties as required by Management.


    You need:
    Experience running or coordinating projects (preferably within software, IT, or services).

    Strong organisational skills with the ability to prioritise competing tasks and deadlines Confidence in leading customer meetings and keeping workstreams organised.

    Experience managing multiple concurrent tasks or projects Excellent written and verbal communication skills, with confidence dealing with both internal teams and customers.

    High attention to detail and reliability in documentation and tracking. Good working knowledge of Microsoft Office tools (Excel, Word, Outlook), Jira, Zoho Projects and other collaboration platforms. Ability to build strong working relationships across cross‐functional teams. A proactive "ownership" mindset with a solution-focused approach to problem solving.

    It's not a deal breaker but we would really like it if you also had:

    Knowledge or experience of warehousing, logistics or operational systems Experience within a SaaS, technology, or software implementation environment Experience of the drinks, distilling, or manufacturing sectors Analytical mindset with an ability to interpret project data PM qualification (PRINCE2, Agile, etc.)DRAMS reserve the right to enhance the criteria as necessary to facilitate the shortlisting process.
    ### If you think you are the right fit for this role, please click 'Apply' and submit your CV via the online application process.

    Omegro is a buy-and-grow acquirer of the world's most impactful software companies.

    Our purpose is growth over the long term; in ourselves and our colleagues, in the businesses we acquire and operate, and in the stakeholder value we create.

    At Omegro we are all about finding the right people for the right role and allowing them the opportunity to directly contribute to the success of our organization.

    Our employees are experts in their field, passionate about what they do and always looking for new and better ways to solve our industry's problems.Progressive Career Path
    From onboarding throughout the employee lifecycle.

    Omegro is a people-first portfolio, so the value we deliver for our employees is providing a place for personal growth and career development for all team members.Knowledge Sharing
    We foster a culture of collaboration and learning.

    You will have numerous opportunities to share best practices through company events and functional activities along with your day-to-day interactions with colleagues.Omegro is a culture of cultures
    We understand and respect that each business in our portfolio has a unique culture.

    We strive to protect and nurture these cultures, ensuring that our companies retain their individual brand identities within the wider Omegro family, making you feel a part of something bigger.Competitive salaries and benefits** Some of these benefits include bonus plans, flexible, hybrid or remote working In all of our businesses.

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