Full Time - Bradford, United Kingdom - Semper Care

Semper Care

Verified Company

Bradford, United Kingdom

5 days ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Semper Care is an established domiciliary care provider based in Bradford and surrounding areas. We pride ourselves in enabling our service users to maintain their independence as much as possible as well as investing in the personal and professional development of our staff.

Job responsibilities:

Organise the care services provided by The Organisation and allocate care workers to clients, responsible for all data input relating to specified area as changes occur.
Allocate staff to services, produce staff rotas on a weekly basis and ensure that they are completed on time.
Ensure clients have regular care staff undertaking their care.
Answer telephone calls from clients and staff and deal with their queries in line with the policies and procedures of The Organisation
Update client and carer records on an ongoing basis and ensure accuracy of records.
Contact clients and staff and communicate necessary information to them regarding the provision of care services.
Ensure that the policies and procedures of the company are followed by all staff and take appropriate action where necessary in line with the policies and procedures of the company. Ensure that any inconsistencies with the policies and procedures of the company are reported to the registered manager.
Ensure a constant bank of carers is available.; place job adverts, liaise with job centres, inform admin/finance staff of new hires, ensure required documentation is processed.
Taking on new client referrals from social services, private individuals and other organisations
Ensure holiday/sickness and emergency calls are assigned
Manage staff holidays and days off.
Track staff sickness and holidays taken
Log all compliments and complaints.
Keep a record of client reviews and manage the client review process.
Bring to the attention of the registered Manager any complaint made about the company or any of its employees.
Provide out of hours oncall cover in conjunction with other care staff.
Attend management meetings as required and contribute to the review of the policies and procedures of the company in order to continually improve the care service provided.

Essential Requirements:

Ability to remain calm and manage situations effectively in any time of crisis.
Continuity in carrying out good practice.
Flexible and adaptable.
Driving license and use of a vehicle for work (with business insurance).
Communicating in a friendly inpatient manner.
Experience working with vulnerable adults with autism
Minimum 2 years home/domiciliary care experience

Desirable Requirements:

NVQ level 3 + in health and social care.
Training and experience in working with individuals with challenging behaviour.
Counselling skills.
Care coordinator experience

Call to speak to Shazad or Amina for a friendly chat.

Job Types:
Full-time, Part-time, Permanent

Salary:
£16,380.00-£25,000.00 per year

Schedule:

10 hour shift
Holidays
Monday to Friday
Overtime

Experience:

- home care assistant: 3 years (preferred)
- care coordinator: 1 year (required)

Licence/Certification:
- driving licence and use of your own vehicle (required)

Work Location:
Hybrid remote in Bradford