House Manager - Banstead, United Kingdom - McCarthy Stone

McCarthy Stone

Verified Company

Banstead, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Do you take pride in delivering excellent customer service?

Do you get satisfaction from a role that involves multi-tasking and finding solutions?

Do you enjoy organising and facilitating social events?

McCarthy Stone are looking for a House Manager to join our team at Priory House, in Banstead, Surrey.

Hours: 30 hours per week Monday to Friday.

Salary:
£19,570.72 per annum

Benefits:

Group personal pension, life assurance, Employee Assist Scheme, and flexible working hours working in the most beautiful surroundings, generous annual leave entitlement.

About the Role of a House Manager

Some of the House Manager duties within this role include:

Welcoming new Homeowners and supporting them to settle into their apartments.
Providing a professional front of house service and dealing all visitors in a friendly manner.
Being the first point of contact for all our Homeowners and offering them help, support and advice as necessary.
Working in collaboration with our partners and suppliers to ensure the smooth running of the estate
Being the 'face' of McCarthy Stone for the families and friends of our Homeowners.
Dealing with Homeowners issues with sensitivity and understand the need for confidentiality and respect their privacy.
Managing the development gardens and grounds in an efficient and effective manner, providing our Homeowners with a safe, secure, well maintained, and pleasant environment
Facilitating social interaction and helping Homeowners to enjoy retirement living to the full.
Ensuring that all Health and Safety requirements are adhered to.
Excellent communication skills with a real "can do" attitude.
Extensive experience in a professional customer service orientated position.
A professional approach with high quality standards.
Thrives in a busy a varied role, where every day will be different.
Be resilient and can problem solve effectively.
An awareness of basic Health and Safety will be a distinct advantage.
A good level of computer literacy including Microsoft Word and Outlook.
Previous/current work based first aid qualifications will be an advantage.