Support Worker - Barking and Dagenham, United Kingdom - Look Ahead Housing and Care

Tom O´Connor

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Tom O´Connor

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Description

Job profile:


  • The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.
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Job details:
Job details:

Job reference

  • REQ00485
  • Date posted
  • 21/06/202 Application closing date
  • 21/07/202 Location
  • Barking and Dagenham
  • Salary
  • GBP £24,856.00 Per Annum
  • Package
  • 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
  • Contractual hours
  • 40
  • Basis
  • Full time
  • Job category/type
  • Full Time, Permanent
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Support worker:

Job description
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We're looking for a kind, compassionate and resilient Support Worker to join our Young Peoples service in Barking and Dagenham. No personal care or experience is required, just the right values.

£24,856.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
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Want

to feel like you're making a difference? You'll feel at home here.

  • Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, awardwinning Learning & Development and a culture that welcomes all. These aren't token gestures we've thought long and hard about how best to support our team.

After all, our people are doing something amazing:
helping to transform lives every day._
Support Workers will provide support to customers to help them develop the life skills they require to live independently.

Support workers must monitor and assess the needs of the customers and provide creative and tailored person centred support to help them achieve their goals and aspirations.


  • Support workers will work closely with statutory children's services and other external agencies to best support customers to promote social inclusion and teach independent living skills. Support workers will empower and encourage customers to maximise their skills and choices.

This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation.

_


Shift Pattern:

Early shift from 08:00am - 16:00pm

  • Mid shift from 10:00am 18:00pm
  • Late Shift from 13:00pm 21:00pm
  • The service is covered over 7 days including weekends and bank Holidays.
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What you'll do:


  • Building supportive, trusting relationships with customers
  • Working proactively with other members of the team to handle the service caseload and administrative responsibilities
  • Supporting key customers to set personalised goals in the form of a Support Plan
  • Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
  • Empowering customers to ensure they receive the service and benefits they are entitled to
  • Monitoring rent arrears and ensuring that rent accounts are managed effectively. Encouraging and enabling tenants to pay their rent/ service charge.
  • Ensuring Look Ahead Health and Safety policies are adhered to at all time and to uphold all health and safety responsibilities within relevant policies and local protocols
  • Adhering to all other Look Ahead's policies and procedures
  • Engaging in learning and development activity to increase knowledge and skills
  • Day to day instruction/ supervision of Assistant Support Workers/domestic staff/ Personal Support Assistants where appropriate
  • Undertaking any other duties consistent with the grade and nature of the post as assigned by the Manager
  • Forming strong partnerships with external agencies.

About you:


  • Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
  • Approachable and open behaviour
  • Prefers working as part of a group or team
  • Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
  • Has a practical and logical mind and is naturally well organised
  • Flexible
  • Open to feedback and self development
  • Thrives on change and enjoys dynamic diverse environments
  • Is confident with high levels of selfesteem
  • Is respectful, articulate and sensitive in style of communication
  • Is essentially customerfocused
  • Is motivated towards excellence and improvement of personal performance with a can do attitude
  • Ability to cope positively with challenging and diverse behaviours
  • Understanding of mental health difficulties and therapeutic methods of support: Mental health difficulties include depression, anxiety, ADHD, personality disorder and psychosis
  • Understanding of risks and support needs associated with care leavers
  • Understanding of risks and support needs associated with CSE and CCE.
  • Knowledge of gang culture and the risks and support needs associated to gang affiliation
  • Knowledge of various therapeutic models
  • Understanding of psychologically informed environments and trauma informed care

What you'll bring:


Essential:


  • NVQ Level 2 or equivalent experience in

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