Care Home Administrator - Liverpool, United Kingdom - Greenacres Nursing home LTD

Greenacres Nursing home LTD

Verified Company

Liverpool, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Administrator

Job Title:
Administrator

Responsible to:
Provider/Owners

Department:
Administration

Main purpose of job:
To perform general administrative duties and provide support to the Provider/Owners as required

Duties include:

To provide a secretarial and administrative support service to the Owners
To maintain and efficiently run the administration function of the Administrators Office.
Writing and dispatching of routine letters and invoices
Answering general enquires by telephone
Photocopying documents
Sorting and opening of post
Obtaining and recording of information on computer
Maintaining records, staff / resident, filing systems
Ordering of equipment and sundries required by the home
Undertaking any other tasks/duties as may be reasonably required and within your capabilities
In conjunction with the Matron/ Manager to effectively administer the recruitment process in the Homes.
To provide secretarial, including minutes taking, word processing a variety of letters, memos, reports, diary management, organising of management and other regular meetings.
Dealing with post and compiling draft response where applicable. Occasional typing of investigation reports.
To respond to all enquiries regarding nursing recruitment and the administration of the nursing/ care assistant recruitment function, including collection of uniforms, badges, starter packs and to liaise with Matron/ Manager regarding starters and leavers, CRB clearance checks.
In conjunction with the Matron/ Manager to monitor the expiry dates of staff working visas and RGN Pin numbers.
In conjunction with the Matron/ Manager to monitor those probationary reviews, appraisals and staff supervisions are conducted.
Staff sickness and leave dates recorded accurately.
Maintain all staff files in accordance with CQC requirements.
To liaise and communicate with regard to Resident Admissions, Housekeeping, Maintenance and the Administration in relation to the admissions process.
To keep up to date daily bed occupancy records and records of new admissions, residents in hospital and other data as required.
To keep Matron/ Managers /Owners informed of all matters relating to the daytoday running of the Home
To collect and file all duty rotas in a timely manner and to collate hours worked for the payroll and authorised
To ensure admission information and leaving information is accurately maintained
To ensure invoicing to local councils and self funding is carried out in a timely manner
To ensure that Matron/ Manager / Owners are made aware of any presenting problems related to staff attitudes and communication, or other employment issues.
To meet and greet a range of visitors to the home and make them welcome on behalf of Matron/Manager/Owners as necessary.
To participate inhouse training and development events and review of own work, via appraisal from time to time as required.
To recommend changes in working methods in order to continuously improve the service provided and embrace good customer care practices.
To adhere to and promote the Home's values, policies and procedures, particularly as related to health and safety, equal opportunities, fire, security and confidentiality.
To promote good communication and foster positive working relationships with managers and colleagues in departments.
To audit all files with regards to statutory notifications e.g. to CQC, Safeguarding, Accident forms etc
To keep complaints and compliment files up to date
To participate in general secretarial duties for all departments as necessary and provide.
Liaise and manage communications with governing external bodies and 3rdParty suppliers
Such other duties, within the competence of the post holder as may be required from time to time.
Perform maintain good bookkeeping and accounts
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