Practice Manager - Luton, United Kingdom - Operose Health

Operose Health
Operose Health
Verified Company
Luton, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description
Operose Health are leaders in digital-first primary care providing high quality, accessible and resilient NHS services for our patients. We currently serve over 600,000 patients across 66 GP practices and in community services in ten locations.

We are proud to be an accredited Living Wage employer.


Job Description:


Location:
Luton

On a day-to-day basis ensure the delivery of excellent patient care by leading the practice team with vision and drive


Be a champion of equality and diversity, ensuring good community culture across the practice, utilising organisational communication tools and resources.

In addition to the admin team, provide support to the clinical and nursing teams

Manage services as required to meet contractual, quality and safety expectations

Ensure there is a system in place to effectively communicate with staff and patients within the practice including regular practice meetings and leadership of the practice patient participation group


Plan and deliver the necessary changes to the running of the practice to ensure the needs of patients and contractual obligations are met e.g.

revised workplans and rotas

Identification and implementation of systems to improve the efficiency and effectiveness of the practice

To be considered for this exciting role you must have

Degree level certification Relevant management or finance qualification

Significant people, appraisal and performance management systems experience

Good working knowledge of employment law, health & safety, employment contracts Experienced with Microsoft Office software Significant

Experience of dealing with the public/patients

Demonstrable experience of developing and working with teams

Financial management experience

Demonstrable experience of working within a budget and increasing income


Working with the site Clinical and Operational Leads to manage and lead the practice both operationally and strategically, ensuring achievement of targets, delivery within budget and the development of the service.

This includes line management of the administrative staff and the clinical rota and being responsible for the day-to-day smooth running of the practice supported by the Regional Manager and Clinical Leadership.

In addition, the Practice Manager is required to develop effective working relationships with key stakeholders and ensure delivery of a high quality, value for money service to patients.

To be the CQC registered manager for the site where required.
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