Operations Support Executive - Crawley, United Kingdom - EVC
Description
Job Summary
To work closely with the Operations team assisting with the day to day activities of the department. The successful individual will help to update and maintain databases as well as communicate with EVC clients and customers. The position holder will also work to accelerate the delivery of jobs by proactively approaching the outstanding tasks.
Duties and responsibilities
- Update and maintain comprehensive databases with key information about company assets
- Maintaining communication with our suppliers to ensure smooth delivery of installations.
- Streamline existing processes and implement new more efficient processes where possible
- Support Operations Managers with planning and scheduling of operational activities
- Frequent communication with Sales team to ensure they are kept in the loop about all ongoing implementations
- Carry out general administrative ad hoc tasks
- Assisting customers & clients on the phone
- Weekend on call periodically reviewing tickets to ensure no significant issues arising and escalating.
Skills/ Experience
- Experience in B2B Operations support (Essential)
- Proven track record in executing operational processes
- Strong IT skill and proficiency with MS Office Applications; particularly Excel
- Excellent communication and interpersonal skills
- Drive, commitment, and desire to learn and progress in a fastpaced changing industry
- Proactive, and reactive approach to all work
- Team player, positive attitude
Additional
- Monday to Friday
- Office based (40hrs)
- Occasional weekend on call (Remote)
- Salary £25,000.00
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