Ward Clerk - Exeter, United Kingdom - Royal Devon University Healthcare NHS Foundation Trust

Tom O´Connor

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Tom O´Connor

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Description

Provide a proactive and professional welcome to the ward reception, acting as the public face for the Royal Devon University Healthcare NHS Foundation Trust.

Deliver an efficient administrative and clerical service to the Ward Team.


Maintain effective communication to both patients, relatives and staff in order to ensure the smooth running of the ward; enhancing patient care.

Ensure all information is secure and confidentiality of information is maintained at all times.


Provide excellent customer care which may include communication with distressed and anxious patients and relatives, treating them with tact and empathy.

Ensure the professional image of the Trust is maintained at all times.

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