Customer Service Advisor - Widnes, United Kingdom - Fintelligent

Fintelligent

Verified Company

Widnes, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

We are recruiting for an award-winning insurance company located in Preston Brook to work in their Sales and Service team as a Customer Service Advisor.

You will be joining an organisation that's have won the "Investor in People - Gold Award" which a remarkableachievement for any company to have.

This prestigious accreditation is recognised as a 'mark of excellence' and an indicator of a thriving organisation with positive leadership and genuine career development.

Your role will be to take inbound calls from customers looking to sign up to their Insurance or cancel their policy.

You will be first point of contact for all enquiries whilst going above and beyond for each individual customer. You will be a brand ambassadorfor the organisation and standing by their values and 5* trust pilot status.

Duties for the Customer Service Advisor:

Handling customer inbound enquiries for insurance quotations
Sending online enquiries to clients who have had a policy or quotation previously
Producing sales quotations
Bringing in new business and renewing existing client's policies

Skills requires for the Customer Service Advisor:

We want to hear from you if you have experience working in a phone based Customer Service role, dealing with inbound calls
You will be able to delivery first class customer service
Excellent punctuality and a strong work ethic
Experience working to KPIs

The package for the Customer Service Advisor: