Receptionist/ Administrative Assistant - London, United Kingdom - Gelbergs LLP

Description

About Gelbergs

Established for over 50 years, we have sat in the heart of the Islington community and strive to be involved, be current and work to an exceptional standard.

Gelbergs has 4 Partners, who head up our main departments; Wills & Probate, Family & Litigation, Residential and Commercial Property.

We employ experienced, professional specialist solicitors, paralegals and exemplary support staff.


Your Role
At Gelbergs, we pride ourselves on our customer care; always putting the needs of our clients above all else.

As Receptionist and Administrative Assistant, you will be the first point of contact for our valued existing and potential new clients.

You will need to be articulate, have an excellent, professional telephone manner, be polite and welcoming, a thorough understanding of general office equipment, and a great respect for client confidentiality.

You will be required to perform general clerical duties, answer and reroute incoming calls, deal with enquiries, and manage and book appointments.

You will need a high working proficiency in Microsoft Office, including Excel, Outlook and Word.

You may also be asked to assist with case file management, assist in the creation and filing of court/tribunal documents and complete other general office duties, in a timely manner.

You will be punctual, professional and reliable and have a great respect for the firm's policies and procedures. Previous experience in a Law firm or other professional service industry would be advantageous.


Main duties include:

• Meeting and greeting visitors and clients, and generally communicating in person and on the telephone in a professional and friendly manner
• Answering the telephone and dealing with initial enquiries to the office, routing these to the appropriate fee earner/ department
• Filing, closing, storage and retrieval of client files in accordance with the office procedures
• Ensuring the accurate recording and archiving of client files in accordance with the office procedures and client management software (training will be provided)
• Accepting incoming post including checking and signing for any recorded/special deliveries, and ensuring that the mail is given immediately to a partner in accordance with the office procedures
• Dealing with outgoing post on a daily basis (both DX and Royal Mail), ensuring that correct postage is put on all Royal Mail correspondence, that postage stamps are kept securely and that an accurate record is kept of all outgoing mail
• Taking all post to the letterbox and/or DX exchange box as appropriate
• Assisting fee earners as and when needed
• Taking documents from clients including verifying and copying ID documents
• Preparing bundles of documents when necessary
• Occasionally handdelivering documents
• Preparing other documents and materials as directed
• Making appointments and arranging meetings
• Preparing the conference room for meetings, providing refreshments, tidying and clearing the room afterward
• Occasionally preparing correspondence and other documents through word processing
• Occasionally participating in the firm's marketing activities
• Providing support to other staff members as required, and undertaking any other duties commensurate with the post
• Undertaking any specific training, including formal training when required and overall having a responsibility for selfdevelopment
• Ensuring the confidentiality of the firm's and clients' information and documentation
• Complying with office procedures and policies
• Being able to work independently and to support team members

Find Us
Situated within Zone 2, on Upper Street, Islington, we are very close to Angel and Highbury and Islington Stations. Office Hours are 9:30am to 5:30pm Monday to Friday.


Salary:
DOE

2. What skills and experience can you bring to this role?


3. Why do you want to work for Gelbergs LLP?


4. Why have you applied for this role?


Salary:
£19,000.00 per year


Job Types:
Full-time, Permanent


Salary:
£19,000.00 per year


Schedule:

• Monday to Friday

Work Location:
In person


Reference ID:
Receptionist/ Administrative Assistant