Call Centre Sales Agent - Sheffield, United Kingdom - Talent Catch UK

Talent Catch UK

Verified Company

Sheffield, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

About Us:

Join our dynamic team We are a customer-centric company committed to providing outstanding service. As we expand, we are looking for enthusiastic individuals to join our customer service department.

Responsibilities:

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Customer Interaction: Handle inbound and outbound customer calls with professionalism and courtesy. Address inquiries, concerns, and complaints with a solution-oriented approach.
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Upselling: Identify opportunities to enhance the customer experience by upselling products or services tailored to their needs and preferences.
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Information Accuracy: Analyze customer accounts to provide accurate and timely information, ensuring a seamless customer interaction.
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Record Keeping: Maintain detailed and accurate records of customer interactions in our sophisticated database, contributing to a comprehensive customer profile.

Requirements:

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Experience: Previous experience in a call center or customer service role is preferred.
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Communication Skills: Excellent verbal and written communication skills.
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Problem Solving: Strong problem-solving skills with the ability to think quickly on your feet.
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Adaptability: Ability to thrive in a fast-paced environment, handling multiple tasks simultaneously.
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Flexibility: Ability to work flexible schedules, including evenings, weekends, and holidays.

What We Offer: