Housing Support Assistant - Birmingham, United Kingdom - The ExtraCare Charitable Trust

Tom O´Connor

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Tom O´Connor

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Description

The Extracare Charitable Trust are recruiting for a
Housing Support Assistant on a part-time permanent contract to join our supportive team,
based at our
Hagley Road Retirement Village in Birmingham.


This is a fantastic opportunity for an experienced
Housing Support Assistant to join our friendly team at our
Hagley Road Village and support the village's commitment in delivering ExtraCare's mission of "
better lives for older people".


Benefits include

  • Contributory Pension
  • Employee Assistance Programme
  • Life Assurance
  • Cycle to work scheme
  • 33 days annual leave including bank holidays pro rata for part time
  • Option to purchase or sell additional annual leave
  • Free Gym Membership

Role Details


Role: Housing Support Assistant:



Hours: 16 hours per week:


  • Days: Mon, Thurs & Fri 3pm
  • 7pm | Tues 11am
  • 3pm:

Salary: £10.

90 per hour annum (£9,093pa, pro rata of FTE)
:



Location: Hagley Road Village, Birmingham, B17 8BH

  • Extracare _
    _does not__ participate in the current "_
    _UK Visa Sponsorship__" scheme, and we would not be able to facilitate sponsorship_.

What will you do as our Housing Support Assistant?

  • Showing potential residents around the village.
  • Helping to settle in residents to their new home; and
  • Responding to tenancy or lease issues that may arise.
  • Ensure that residents' wellbeing is monitored daily, and to
  • Ensure that residents thrive within a retirement setting.
  • You will regular carry out resident visits and be involved in community meetings and
  • Work collaboratively with other teams to ensure resident needs are met.

Our ideal Housing Support Assistant will be: -

  • Previous experience of working in ideally a housing related or support services providing advice & guidance and excellent customer service
  • Engaging, positive personality
  • Empathetic, friendly, and able to build relationships with residents who will have varying needs.
  • Solution focussed with a creative outlook to resolve issues
  • Able to work under pressure calmly and prioritise your work

_ExtraCare strives to create a workplace that fully reflects society. We want our staff to feel empowered to bring their full, authentic selves to work and be part of a safe and supportive community._



Closing Date: 8th September 2023:



Interview Dates: 13th, 14th,15th September 2023
**_ExtraCare reserve the right to close this job advertisement early._

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