Housing Support Assistant - Birmingham, United Kingdom - The ExtraCare Charitable Trust
Description
The Extracare Charitable Trust are recruiting for a
Housing Support Assistant on a part-time permanent contract to join our supportive team,
based at our
Hagley Road Retirement Village in Birmingham.
This is a fantastic opportunity for an experienced
Housing Support Assistant to join our friendly team at our
Hagley Road Village and support the village's commitment in delivering ExtraCare's mission of "
better lives for older people".
Benefits include
- Contributory Pension
- Employee Assistance Programme
- Life Assurance
- Cycle to work scheme
- 33 days annual leave including bank holidays pro rata for part time
- Option to purchase or sell additional annual leave
- Free Gym Membership
Role Details
Days: Mon, Thurs & Fri 3pm- 7pm | Tues 11am
- 3pm:
90 per hour annum (£9,093pa, pro rata of FTE):
- Extracare _
_does not__ participate in the current "_
_UK Visa Sponsorship__" scheme, and we would not be able to facilitate sponsorship_.
What will you do as our Housing Support Assistant?
- Showing potential residents around the village.
- Helping to settle in residents to their new home; and
- Responding to tenancy or lease issues that may arise.
- Ensure that residents' wellbeing is monitored daily, and to
- Ensure that residents thrive within a retirement setting.
- You will regular carry out resident visits and be involved in community meetings and
- Work collaboratively with other teams to ensure resident needs are met.
Our ideal Housing Support Assistant will be: -
- Previous experience of working in ideally a housing related or support services providing advice & guidance and excellent customer service
- Engaging, positive personality
- Empathetic, friendly, and able to build relationships with residents who will have varying needs.
- Solution focussed with a creative outlook to resolve issues
- Able to work under pressure calmly and prioritise your work
_ExtraCare strives to create a workplace that fully reflects society. We want our staff to feel empowered to bring their full, authentic selves to work and be part of a safe and supportive community._
Closing Date: 8th September 2023:
**_ExtraCare reserve the right to close this job advertisement early._
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