Patient Administrator - Aberdeen, United Kingdom - Circle Health Group

Circle Health Group

Verified Company

Aberdeen, United Kingdom

2 days ago

Posted by:

Tom O´Connor

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Description

Patient Administrator

The Albyn Hospital

30 Hours & Permanent

£21,742.50 FTE

The Albyn Hospital in Aberdeen** is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country.

Circle Health Group are proud to be recognised as one of the UK's 25 best big companies to work for and one of the 10 best companies to work for in the health and social care sector.

We have an opportunity for a Patient Administrator to join their team of staff in the Administration department.

This is a Part time role for 30 hours a week. The role holder will be required to cover rolling shift patterns of Wednesday - Sunday, 06:00AM - 16:30PM, alternating weekends.

Applicants should meet the following criteria:

Maths, English GCSE at grades A to C or equivalent functional skills level 2 evidence
Proficient in the use of a PC, including the use of software and systems
Basic financial awareness
The ability to remain calm under pressure and to be able to multi task is essential for this ward clerk role
Previous administration / customer service experience in a private healthcare environment would be advantageous.

Duties of this role include:

To contribute to the smooth running of the patient administrative process throughout the patient journey. Ensure the CHG best practice process maps are followed, to provide an efficient, professional and standard service to all patients, visitors, consultants and staff. All patient queries are dealt with efficiently and professionally.
First point of contact for all persons attending the hospital, including patients, staff, visitors, Consultants, contractors
Day to day management of the referrals from the Referral Management Centre, including triage and adherence to the 18 week Referral to Treatment within set timescales and management of SPOT contract patients

Salary & Benefits
Circle Health Group is committed to offering competitive starting salaries and access to a wide range of employee benefits, including:

25 days holiday per year + bank holidays, increasing to 30 days with service
Private Pension Scheme
Private Healthcare Scheme for treatment at our hospitals, covering preexisting medical conditions
Friends & Family Hospital Discounts
Family Friendly policies, including enhanced Maternity, Paternity & Adoption pay
Life insurance
One paid charity/volunteer day per year
Extensive rewards and voluntary benefits including blue light card
Free wellbeing services
High Value Employee Referral Scheme
Employee recognition programmes
Industry leading training and development opportunities

and much more

Circle Health Group is committed to creating a diverse workforce offering inclusive opportunities for all our colleagues.

We are also part of The Valuable 500 and we pride ourselves in being a Disability Confident Employer.
**We're passionate about creating an environment where our people can thrive, grow and develop professionally and personally. Our principles and values guide our colleagues to be selfless, compassionate, committed, collaborative, brave, agile, tenacious and creative and are at the core of our purpose and culture.