Sales Academy - Berkeley, United Kingdom - Berkeley Group

Berkeley Group

Verified Company

Berkeley, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

This role is an 18 month secondment, to be based in Hong Kong
Berkeley Group are pleased to announce the launch of the Berkeley Sales Academy.
Berkeley Group are the country's leading place-maker, operating principally in London, Birmingham and the South East.

We are a proud UK business specialising in the creation of beautiful, successful, and sustainable places where communities thrive and people of all ages and backgrounds enjoy a great quality of life.

We are currently selling new homes on over 50 developments throughout London and SE England through its main luxury brands; St George, Berkeley Homes, St James, St William, St Edward and St Joseph.

Berkeley is a premium brand and widely recognised for excellent quality, design and service.
High-end retail sales

Hospitality
Upper brand car sales
Highend airline industry
Technology sales
Recruitment
Mortgage brokering / financial product sales

Upon joining the Berkeley Sales Academy

You will undertake 9 weeks of intensive training to equip you with the knowledge and tools required for success with our business.

Once completing the training programme, a unique opportunity for a Cantonese and/or Mandarin speaker exists in Hong Kong to join the Berkeley team on secondment as a Business Development Executive, as part of our successful and established International office network.

Berkeley Hong Kong is at the forefront of the Group's Asia Pacific sales activity and organisation.

The position will suit someone who would like to use and develop their entrepreneurial flair in a part of the business which values the ability of individuals to use their initiative to promote and develop their own ideas in a team environment for growing the business.

An ability to think 'outside the box' is encouraged.

The individual will work as part of the Hong Kong team and will be involved in various interesting and rewarding activities, including:
Business development in its widest sense.
Developing a full understanding of the Group's business strategies and establishing relationships with the key stakeholders across the organisation.
Arranging and managing a variety of marketing and promotional events, which ranges from seminar events and private dinners, which will in turn allow you to develop relationships with our Hong Kong based customers.
Also, the individual will be exposed to senior executives across all of the Group's business entities. It is an unparalleled opportunity to understand and contribute to the success of the business in a key market. It will provide an excellent platform for career development in Berkeley.

Our Hong Kong office and wider Berkeley International business is led by Managing Director Gavin Sung and he manages a small sales focused team who service our strong Chinese client base.

Within his team he has people of varying levels within Sales, including Weiyu Zhang a Senior Business Development Executive that came through the Berkeley Sales Academy.

The opportunity to learn and develop within this team is a rare opportunity within the residential development industry.

As a Business Development Executive, you will take the lead in helping customer to identify and purchase their new Berkeley home.

We must ensure customers receive exemplary service throughout the process.

Specifically, you will undertake the following:

Drive and manage the sales process and negotiations with a wide variety of customers
Implement Berkeley Group's continuous drive to deliver excellent customer service by managing the customer journey and consistently exceeding customer expectations
Dealing with a varied customer base in a friendly, polite and professional manner
To be successful you will need to demonstrate the following skills:
Strong customer facing and presentation skills in person and via virtual viewings
Commercial acumen
Strong lateral thinking
High attention to detail
Target driven with good negotiating skills
Resilient and adaptable
Able to work in a team and on own initiative

The Programme

On joining the Berkeley Sales Academy, you will be provided with 9 weeks intensive training which will cover the following areas:

The Berkeley Difference - The Berkeley Vision 2030 is our plan for how we will set ourselves apart and maximise our positive impact on society, the economy and the natural world.

You will learn how we achieve industry leading NPS by putting our customers at the heart of our decisions and provide an industry-leading home buying experience.

Industry-leading Customer Experience - You will learn and be responsible for all of the resources and tools enable you to deliver a world-class customer experience including our CRM system and customer portal.

Learn how we develop strong customer relationships and ensure that every customer's needs are met, so that they are delighted with the home they purchase.

A premium home; a premium experience.
The Customer Journey - Understand the journey