Human Resources Support Officer - London, United Kingdom - Ministry of Justice

Ministry of Justice

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Salary 1
- £27,223 - £28,613

Number of jobs available - 1

Detail of reserve list - 12 Months

Region - North West, West Midlands, Yorkshire and the Humber

City/Town - Birmingham, Leeds, Manchester

Building/Site - BIRMINGHAM CIVIL JUSTICE CENTRE BIRMINGHAM, B4 6DS, 5 WELLINGTON PLACE LEEDS, LS1 4AP, Manchester Civil Justice Centre, 1 Bridge Street, Manchester, M60 9DJ

Grade - EO

Organisation Grade for MoJ - EO

Post Type - Permanent

Working Pattern - Full Time

Role Type - Administration / Corporate Support, Human Resources

Job description 1

Role title:
Human Resources Support Officer

Team/Directorate:
Judicial Office HR HRBP Team

Overview of the role:

Reporting to a HR Team Leader this position sits within the HR Business Partner - Organisational Development & Design (HRBP-OD&D) function within Judicial Office HR, an arms length body of the Ministry of Justice.

This is a key role in providing HR support to all Judicial Office Holders.

The role includes triaging HR queries received from judicial leaders and judicial office holders, responding to these directly or escalating where needed to appropriate stakeholders.

The post holder will have a passion for providing excellent standards of service, be self-motivated, have strong organisational skills and be able to work on their own initiative but also understands when to seek guidance from others and work collectively towards a shared goal.

Full training will be provided, the key behaviours and qualities, including being a team player are the primary attributes sought in the post holder.

As an entry point to a career in strategic Human Resources this post provides an ideal grounding to develop experience as a HR generalist.

The HRBP-OD&D team is one of three portfolio areas within Judicial Office HR.

The Judicial Office HR Team is accountable for delivering the right judicial office holders with the right skills, in the right place, at the right time in support of the Lord Chief Justice and Senior President of Tribunals responsibilities for the welfare and conduct of the judiciary as set out in the Constitutional Reform Act 2005.

The team also supports, advises, and appoints (on behalf of the Lord Chancellor), the advisory committees who carry out key functions in relation to the magistracy on behalf of the Lord Chancellor.

This role is suitable for blended/hybrid working with the possibility of a mix of remote and office working.

The role is based in London and there may be expectation on occasion to travel to one of our other office locations or court locations in line with business need.

Summary:

With a passion for people and a proven ability in administrative functions, the post holder will combine their organisational ability with the demands of analysing information, providing advisory support, or escalating to stakeholders where needed.

The post holder will be responsible for delivering a high-quality HR service providing HR support for all judicial office holders and working with people data to drive improvement.

Previous HR experience is not required for the position.

The role requires a proactive approach to problem solving and finding solutions to HR challenges.

The post holder will be supported in gaining a detailed understanding of the judiciary and their unique position as office holders to enable accurate interpretation of HR policy, and the delivery of HR processes to maintain sufficient support to the judiciary.

The role will require some decision making based on the analysis of information and data.

Stakeholder and customer focus will be essential as part of this key support role for the wider Judicial HR Team.

Responsibilities, Activities & Duties:

The post holder will need to develop an in depth understanding of Judicial Office HR, and the bespoke support which is offered to judicial office holders.

Tasks and skills required for the post include:

Providing front line support to all judicial office holders
Excellent communication skills
Asking questions to identify the primary nature of any query
Escalation to other colleagues and centres of expertise where appropriate
Undertaking transactional and administrative tasks
Maintaining, updating, and improving a HR knowledge bank to aid future queries of a similar nature.
Reading and understanding policies and procedures to provide query responses
Providing clear, accurate HR advice from relevant policies to all judicial office holders
Manage competing work demands, whilst providing a professional service to judicial office holders
Analysing and creating data sets and charts to help inform future focus and performance of the HR service.
Ability to identify trends and patterns escalating these where needed
Supporting the judiciary on wider tasks relevant to HR
Providing support to a HR Advisor on casework, administration and projects as required.
Attention to detail inputting HR information into relevant sys