Customer Operations Officer - Leicester, United Kingdom - Cambridge & Counties Bank

Cambridge & Counties Bank

Verified Company

Leicester, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Location:
Leicester with hybrid working Salary: £25,000pa

We are looking for someone with proven customer service skills, to deliver a high-quality level of service to our customers, deposit partners and stakeholders.

Could you contribute to, and maintain our high standards for communication and customer service?

If so, we would love to hear from you

About you
For this role you will need to have the following skills and experience:

Knowledge of Conduct Risk, Treating Customers Fairly, Anti-Money Laundering, Counter-Terrorism Financing, and the Financial Services Compensation Scheme.
Previous experience within the financial services sector.
Able to deliver work to a consistently high level of accuracy.
Good communication and interpersonal skills
Organised and efficient approach

What we offer

10% employer pension contributions
10% Profit Share Bonus scheme
30 days holiday plus Bank Holidays
Sell Holiday scheme.
50% of time Work from Home Policy as standard and other flexible working options welcomed.
Private Medical Insurance (AXA) including optical and dental cover from day one.
Life Cover at 4x salary from day one
Income Protection cover
Interestfree personal loans for various purposes
Perkbox membership(discounts on shopping, restaurants, cinema, and lots more)
Enhanced Maternity and Paternity Pay policies
Free tea, coffee and milk, Christmas and summer parties, a Colleague Forum, a Green Environmental Action Team, numerous opportunities to give back to the community, and more

Diversity and Inclusion
Thank you.