Customer Service Administrator - Bishop's Stortford, United Kingdom - Ellis Mason

Ellis Mason
Ellis Mason
Verified Company
Bishop's Stortford, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

_Ellis Mason _have partnered exclusively with a highly credible business based in Bishops Stortford to help them find a
CUSTOMER SERVICE ADMINISTRATOR.

This is an administrative based role, however there is an element of customer service within the role too.


For the role of
CUSTOMER SERVICE ADMINISTRATOR, you would be working within the Technology team and would be support the financial payout process to clients.


The
CUSTOMER SERVICE ADMINISTRATOR may suit a graduate OR someone with years' worth of work experience within administration or customer service.


THE SALARY & BENEFITS

  • Salary up to £25,000 per annum, dependent on experience.
  • Company bonus scheme
  • Job and salary progression available
  • Monday to Friday office hours of 9 am 5 pm on a permanent, full time basis
  • Modern, polished offices
  • 20 days holiday plus 8 bank holidays
  • Government pension scheme
  • Free onsite or local parking within 5 minutes walk

THE JOB
The main duties included within the role of the
CUSTOMER SERVICE ADMINISTRATOR, are:

  • Payout of finance deals and all queries associated with this on the in-house system
  • Carrying out due diligence checks
  • Liaising with supplier and customers in a professional manner
  • Weekly updates with suppliers
  • Following up with suppliers to speed up the process when necessary
  • Receiving finance documents from suppliers and checking that they are accurate before paying out money
  • Liaising with Head Office to ensure new agreements are processed in a timely manner
  • Resolution of document queries
  • Rescheduling of existing agreements
  • Taking phone calls from suppliers and customers
  • Scanning and sending files
  • Liaising with suppliers and the internal sales department to resolve any queries relating to finance documents

THE APPLICATION PROCESS

THE AGENCY

Job Types:
Full-time, Permanent


Salary:
£23,000.00-£25,000.00 per year


Benefits:


  • Company pension
  • Free parking

Schedule:

  • Day shift
  • Monday to Friday

Supplemental pay types:

  • Bonus scheme

Work Location:
In person
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