Trainee or Newly Qualified Beauty Therapist - Weymouth, United Kingdom - R Hotels

R Hotels

Verified Company

Weymouth, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Are you looking for a new challenge and an exciting opportunity to join and help develop, brand and build a new spa?

This is an incredibly exciting time to jump onboard The Secret Garden Spa as it is based in the Jubilee Hotel a 77-bedroom hotel on Weymouth's seafront.

Brand new to 2023 the spa has 3 treatment rooms, a double nail room, and a hot tub and sauna garden.

But we are not done yet, we will be continuing to develop and expand and look to open a gym in the future and refurbish some of our hotel rooms into wellness suites and tap the hotel more into the wellness industry.

We have hardly dipped our toe into the market and opened with a basic menu, which has so far proved popular with our hotel guests, but we are looking for some new beauty therapists with a minimum of a level 2 NVQ who can support the new spa manager in launching the spa to the locals.

We are looking for passionate, friendly beauty therapists with great customer skills and a hunger for personal development who can help elevate and promote The Secret Garden Spa Brand.

This is a rare opportunity to come in from the beginning and help create the team and gain extra development opportunities and have input in choosing our stock, creating our menus and developing our treatments.

We can offer a variant of work schedules from part time, full time, permanent, fixed term or even zero hours.

For those who would like full time hours you may be required to assist in other areas of the hotel during quiet periods so that we can sustain your hours.

As the spa business grows we hope this will be less needed. We can assess this around your own skills and passions.

The Business:

Our Management Team believe in untapping the potential within their team. We believe in setting a direction and helping our team see the vision. We commit to seeing our team members as people first and employees second.

We believe in giving our Team the tools to succeed and investing our time, training, and resources into each employee to develop them as far as their ambition wants to take them.

We lead with kindness and positive reinforcement and want to provide our employees with a healthy work life balance. We are looking for a manager who will exemplify our work culture.

We commit to our employees-

Giving you an Induction to the company with a clear 2week training plan with a mentor/colleague.
Understanding your goals and skill sets so that we can give you a personal development plan that can help you straight up to management.
Prioritising your work life balance and respecting your time off.
Empowering our team to make decisions for themselves and giving them clear authorities.
Fostering unity across our Teams.
Being transparent, and approachable.
Listening to great ideas and encouraging contribution.
Giving you recognition and rewards for your contributions, great attitude, and hard work.
Being Inclusive and supportive, and we are happy to make reasonable adjustments to support people being able to embrace the role fully.
Seeing you as a human being and leaning into your strengths and supporting your weaknesses.

Your main responsibilities will include-

Keeping the spa maintained and clean.
Assisting with our branding and marketing by capturing regular photo and video content.
Assisting your team in hitting targets and keep within budgets.
Helping maintain relationships with Suppliers.
Assisting placing orders, keeping wastage down, doing stock takes.
Keep our reservations system UpToDate.
Promote a positive work culture.
Ensure all cash, opening/closing, purchase order and petty cash procedures are always adhered to.
Provide accurate reports.
Maintain high standards of quality control, hygiene, and H&S and assist with all legal compliance.
Having a good command of the packages and treatments on offer.
Carrying out daily beauty treatments to a high standard.
Providing excellent customer service
Adhering to spa policies and procedures.
Handling customer inquiries, complaints, and feedback professionally.
Motivating for morale and for sales.
Kind and respectful with a positive attitude.
Professional.
Attentive to our customers and delivers exceptional 5star service.
A good understanding of Epos, and IT solutions.
Reliable and Trustworthy.
Efficient and detail orientated.
Can stay calm during busy demand periods.
Adaptable and able to find quick solutions to problems or customer requests.
Innovative and enjoys brainstorming good ideas.
Exceptional ability to communicate with customers and team members.
Superb phone etiquette for handling inquiries and appointments.
An indepth knowledge of the beauty industry.
A hunger for personal development.
NVQ Level 2 beauty qualification (Minimum).
Excellent communication skills and a team player.
Embrace a lifestyle that values balance and wellbeing while taking pride in maintaining a polished appearance.
Compassion and kindne