Business Unit Director - London, United Kingdom - NonStop Consulting Ltd

Tom O´Connor

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Tom O´Connor

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Description

With over 20 years in the market, my client, medical education agency, is looking to welcome a new Business Unit Director.

They support both medical and marketing teams in all aspects of medical communications: from global strategy and advocacy development to local disease and brand-led educational programmes

In recent years they have invested hugely in what we have come to know as broadcast medical education as increasingly their programmes are delivered via laptop or mobile devices, rather than the meeting-based approach that dominated medical communications fordecades.

The way the teams work with a joint sense of purpose is at the centre of their culture.
Their medical communication programmes are designed to help healthcare professionals make optimal clinical choices to improve patient outcomes.
The role is hybrid, the office is located in Buckinghamshire.
Salary will depend on experience.


As a Business Unit Director, your purpose will be:

  • To manage a business unit within the agency, ensuring the achievement of target revenue, growth and profitability across a number of accounts and client companies
  • To provide senior client counsel for accounts within the business unit
  • To provide leadership of the BU, oversee the management of all team members within the BU and line manage the most senior team members
  • To drive business development and the winning of new accounts within client companies and new companies
  • To be an active member of the Strategic Leadership Team, inputting into and driving company initiatives

Responsibilities:
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Provide leadership for accounts and programme delivery:
  • Develop senior client relationships, including procurement, ensuring that we add value for all clients
  • Leverage senior client relationships to optimise commercial performance in terms of both existing account growth as well as growth of new accounts with existing clients
  • Ensure a minimum of 6monthly client / agency reviews and collect client feedback using agreed
  • Lead development of medical communications strategy and input into programme design
  • Ensure new accounts are successfully initiated and onboarded, that programmes are successfully delivered and that all completed programmes follow an agreed end of project process
  • Input and where appropriate lead on account / programme issues
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Finance:


  • Deliver agreed financial and operational performance for the BU
  • Report monthly KPIs to the senior leadership team
  • Ensure adherence to financial processes and systems and good financial management within the team
  • Negotiate with senior client stakeholders including rate cards and programme budgets
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Team:


  • Inspire the team, champion the agency's vision and values to ensure the business unit team embraces their adoption
  • Manage the team, line managing senior members, adhering to all agreed processes for line management
  • Input into and ensure team adoption of the career development process
  • Working with the HR lead, input into talent management planning and ensure plans for individuals are implemented
  • Ensure optimal resource management and recruitment for the business unit (in collaboration with HR lead)
  • Ensure new starters are onboarded using agreed induction processes and managed well, with appropriate probationary objectives and reviews
  • Ensure freelancer resource is onboarded and managed well within the BU
  • Identify learning needs within team and ensure these needs are met using internal and external solutions, including running training sessions where appropriate
  • Strive for operational excellence and consistency and sharing of best practice
  • Hold the team accountable to its objectives
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Business Development:


  • Develop and drive existing account and client growth strategies through the senior programme team
  • Lead or contribute to pitches for new client business opportunities
  • Leverage established client network and relationships to generate new client business opportunities
  • Stay up to date with key industry trends and innovations
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Company:


  • As a member of the Strategic Leadership Team, input into company planning and strategy and lead/deliver agreed aspects
  • Champion, prosecute, evaluate company processes and identify opportunities for improvement
  • Adhere to and support the core company values of Ambition, Accountability, Collaboration, Agility and Quality, working to instil these in the entire team

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