dynamic field service professional - Leeds - beBeeCustomer Liaison

    beBeeCustomer Liaison
    beBeeCustomer Liaison Leeds

    4 days ago

    Job title: Field Representative

    Description

    We are seeking a skilled professional to take on the role of Customer Liaison Officer. This exciting opportunity will see you working independently, engaging with customers and resolving account-related matters on behalf of various clients.

    Key Responsibilities

    • Conduct pre-disconnection visits and meter inspections to ensure accurate data is recorded.
    • Perform customer vulnerability assessments and safety checks to identify potential risks.
    • Negotiate and facilitate payment solutions that meet the needs of both customers and clients.



    • A strong foundation in interpersonal communication, allowing for effective engagement with diverse customer groups.

    • Experience in debt negotiation, collections or customer service (desirable but not essential).

    • The ability to work independently, prioritizing tasks efficiently while meeting deadlines.

    • The capacity for basic IT proficiency as well as report-writing skills is also beneficial. 
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