Administrator - Ashford, United Kingdom - Pacific Security Systems Ltd.

Description

Position:
Small Works Administrator - Pacific Security Systems


Employment Type:
Full Time


Location:
Pacific Ashford Office, TN23 4TW


Salary Range:
£21,000 - £25,000 Depending on Experience


Responsibilities:

• Plan, schedule, execute, and invoice small works orders, adhering to Pacific's business processes.
• Coordinate the procurement of necessary equipment and tools tailored to job specifications.
• Develop comprehensive and robust Risk Assessments and Method Statements (RAMS) for each project to meet site requirements.
• Foster positive relationships with both the engineering team and our valued client base through effective communication and collaboration.
• Manage scheduling of all small works, optimizing productivity by effectively managing engineer diaries.
• Facilitate subcontractor orders and review invoicing submissions for accuracy.
• Maintain meticulous paperwork management, including engineer job sheets, certifications, subcontractor reports, and equipment delivery notes.
• Oversee the procurement and management of parts or specialist equipment essential for project completion.
• Generate forecasts of anticipated invoicing for upcoming months, presenting these figures to the line manager.
• Provide exceptional customer service, ensuring client satisfaction throughout the project lifecycle.
• Undertake general administration duties as required to support operational efficiency.

Key Skills:

• Proficiency in utilising Service Management systems to streamline operations.
• Advanced proficiency in Microsoft Office Tools, particularly Excel.
• Excellent verbal and written communication skills, enabling effective interaction with internal staff, suppliers, and the engineering team.
• Strong organizational abilities, with the capacity to prioritize tasks to meet established deadlines.
• Familiarity with customer portals and willingness to undergo training on these systems.
• Eagerness to undergo training on legal and regulatory compliance specific to the fire industry.

Please note that while the above outlines primary responsibilities and key skills, the nature of this role may require adaptability and flexibility to accommodate evolving client and business needs.

Please note:
this role is entirely office-based and is not applicable for working at home, or hybrid working.

Salary:
£21,000.00-£25,000.00 per year


Benefits:

• Casual dress
• Company events
• Company pension
• Free parking
• Onsite parking

Schedule:

• Day shift
• Monday to Friday

Work Location:
In person


Reference ID:
Small works admin