Customer Service Co-ordinator - Sheffield, United Kingdom - Lincoln Electric (UK) Ltd

Description

First point of contact for product queries and sales ordering.

• Responsible for the timely, efficient and accurate processing and input of sales orders, supplying customers with order confirmation and progress updates.
• Responsible for liaising with the finance, sales, marketing, logistics and operations department in connection with customers queries
• Responsible for liaising with internal suppliers regarding delivery dates
• Responsible for providing price quotations, keeping accurate sales records and supplying product information, both internally and to customers
• Responsible for dealing with difficult customers or more complex orders and with nonroutine enquiries, ensuring customer enquiries are promptly resolved
• To propose customer returns and action required credit notes associated with these returns.

Job Type:
Part-time

Part-time hours: 13.5 per week


Salary:
£20,000.00-£22,000.00 per year


Benefits:

• Company pension
• Cycle to work scheme
• Free parking
• Life insurance
• Onsite parking
• Referral programme
• Sick pay
• Wellness programme

Schedule:

• Day shift
• No weekends

Supplemental pay types:

• Performance bonus

COVID-19 considerations:
Covid questionnaire on arrival, social distancing, hand santisier


Work Location:
One location

Expected start date: 01/05/2023