Accounts Receivable Clerk - Leeds, United Kingdom - We Are BX2 Ltd
Description
We are recruiting an Accounts Receivable clerk to work hybrid in Leeds
- Office based until fully trained, then Hybrid role Mon
- Fr Home & Tues-Thurs Office based
- Shift timings 9am to 5pm Mon to Fri
Role overview
This is a fantastic opportunity for an experienced Accounts Receivable Individual with the right drive, commitment and enthusiasm to succeed in this role.
You will work within a team of up to 19 Accounts Receivable staff allocating both cheque and electronic income on Oracle on behalf of our 224 NHS Clients.
Accuracy and the ability to work under pressure is essential within this role as you will need to ensure that all income is receipted and allocated correctly to either invoices or general ledger codes in line with Service Level Agreement's and Departmental/Client KPI's.
You will need to be able to use your initiative and have a 'can do' attitude as our Clients unallocated cash values/volumes will need to be continually cleared or kept at a minimum.
Excellent communication skills are pivotal to this role as you will be constantly building/improving relationships with NHS SBS colleagues, NHS SBS Clients and their debtors.
We are looking for individuals who take responsibility for their workload and are proactive in identifying any training/process issues affecting the accounts receivable process.
Key responsibilities
Responsible for the completion of your daily workload
Responsible for the resolution of Client queries regarding refunds or allocation issues in line with KPI's
Effective daily contact with NHS SBS Clients and their debtors
Actively participate in team meetings, giving suggestions for service/process improvements where applicable
Contribute to improving the Organisations Client Net Promoter Score (Client recommendations)
Represent NHS SBS in a professional manner at all times
Ensure all Accounts Receivable Standing Operating Procedures (SOP'S) are followed
Continually engage with all departmental stakeholders
Participation and completion of monthly 1-1 meetings and documentation
Proactively review Client Unallocated Cash Reports with the Accounts Receivable SME
Flexible attitude to working hours
Essential skills
Proven experience of working as part of an Accounts Receivable Team within either the NHS or Private sector
Target driven with the ability to work to tight deadlines in an ever changing environment
Ability to build effective and positive Client/debtor relationships
Demonstrates a 'right first time' attitude
Focused on continually delivering a high standard of customer service
Promotes 'best practice' and follows agreed procedures
Uses initiative and escalates issues affecting service delivery in a timely manner
Actively shares knowledge and experience with colleagues.
Is open to new ideas and actively contributes to a culture of creativity and continuous improvement
Provides information on time when required to do so
Desirable skills
Knowledge of the NHS
Oracle knowledge and experience
Word/Excel & Power Point skills
Essential Skills
Core Oracle
Good Microsoft Word and Excel skills (basic formulas and manipulation essential, Macro writing desirable)
Knowledge and understanding of the processes, systems and operations of the department in which the role is located.
Ability to prioritise own workload and meet deadlines with support where required.
Ability to communicate clearly and concisely with people at all levels both internally and externally.
Articulate and able to develop good working relationships with colleagues and clients.
Takes pride in delivering a high quality, high accuracy tasks under strict deadlines
Desirable Skills
Experience of working within a finance administration environment.
Knowledge and understanding of the organisation and its departments.
Salary:
From £11.79 per hour
Schedule:
- Monday to Friday
Work Location:
In person
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