Customer Service Representative - Coventry, United Kingdom - 3M Resourcing Ltd

Tom O´Connor

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Tom O´Connor

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Description

Position:
Customer Service Representative


Core Duties & Responsibilities:


  • Provide a high level of customer service to current and potential customers.
  • Answer inbound calls, both enquiries and order processing.
  • Ensure any complaint received is processed and resolved as quickly as possible.
  • Create and update customer records using company provided software.
  • Maintain a tidy office by keeping work space clean.
  • Monitor incoming mail box and respond appropriately.
  • Follow up with customers to ensure they are satisfied with the experience.
  • Perform other duties as assigned by supervisor or manager to ensure adequate. coverage of tasks

Requirements:


  • A background in taking and processing orders would be beneficial.
  • A good level of spoken and written English is required.
Working Monday - Friday

On-site working required

Free on-site parking


Salary:
From £10.85 per hour


Schedule:

  • Monday to Friday

Work Location:
In person

Reference ID: 3M0006

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