Head of Customer Experience - London Area

A nationally recognised, market-leading organisation is seeking a revolutionary Customer Experience & Proposition Lead / Head of Customer Experience to redefine how millions of their customers engage with its services across the UK. · ...

The brand is celebrated globally for its heritage craftsmanship, refined elegance, and deep connection to art,culture,and exceptional service.This is a rare opportunity to join a house where client relationships,discretion,and meaningful experiences sit at the very heart of the b ...

The Customer Experience (CX) Manager supports GRIDSERVE's customer experience strategy by uncovering customer pain points and leading cross-functional improvements. · Analyse customer data and feedback to identify friction and opportunities. · Lead cross-functional CX improvement ...

We are seeking an outstanding senior leader to take on a pivotal role in leading our customer experience transformation agenda. This newly created director-level position will guide us through an ambitious journey to redefine how we serve our diverse customer base. · ...

As a Customer Experience Specialist you would be responsible to drive customer satisfaction retention and success. This role focuses on managing key client relationships improving customer experiences implementing solutions providing consultancy & training and ensuring our client ...

+We're looking for a Customer Experience Executive to join our weekend CX team, working Friday, Saturday, Sunday and Monday. · +Resolve our customers' queries effectively across chat, email and social and ensure they get a world class experience. · Actively listen to our customer ...

XPENG · is a leading technology company focused on designing, developing, manufacturing, and marketing intelligent mobility solutions... · ...

The front-line of problem solving, combining a technical mind with people skills to build customer experiences that delight and scale. · You're going to be leading a critical business area, · acting with agency to build best-in-class functions that combine people, · processes and ...

We are looking for a strategic, analytical Customer Experience Manager to "level up" the function and turn the "voice of the customer" into a sophisticated insight engine that influences the entire business. · Manage and develop an experienced CX team. · Build clear feedback loop ...

We're looking for a brilliant Customer Experience Advisor. · This is a unique role for someone with a proven record and passion for delivering an exceptional customer service experience. · This is a full-time role that combines responding to customer queries across our online and ...

We are united in our genuine care for each other, our customers, · and our belief in what we do. We need great people who will bring their imagination, · skills and most importantly, their passion to our business.About the role · Cusomter relationships are central to our offering ...

We're working with a highly respected global brand in the FMCG sector to recruit a talented Customer Experience Manager. This is an exceptional opportunity for someone who excels at building strong customer relationships, driving operational excellence and leading high-performing ...

The ideal candidate brings a proven track record of delivering innovative shopping experiences for a premium, global brand. You will play a significant role in defining and delivering the customer experiences. · Defines how customers navigate, learn, shop, configure, and purchase ...

Help us deliver excellent customer service for customers who have moved into a new home. · ...

Job Summary: · The Director of Customer Experience will lead the end-to-end design and delivery of the customer journey, ensuring integrated service across ticketing, piers, lounges, and onboard experience. This role works closely with operations, marketing, ticketing, crew manag ...

This is a rare opportunity to join a house where client relationships, discretion, and meaningful experiences sit at the very heart of the business. · Act as the primary custodian of the client experience · ...

We're looking for a Customer Experience Engineer to join our team and help us maintain our high bar for technical support as we scale. · Proven Customer Support Engineer experience (or similar role like Technical Support Engineer, Solutions Engineer) with 3+ years in a technical ...

We are looking for a Customer Experience Manager who will ensure the success of our clients' account-based marketing endeavors. This role involves proactive engagement across internal departments to deliver exceptional results for clients. · Lead display advertising and lead gene ...

This is a full-time position based in the London Area, United Kingdom. The Customer Experience Manager will lead customer service strategies and improve overall customer satisfaction. · ...

We are seeking a Customer Experience Manager to lead our customer-facing teams in the UK and drive improvements in issue response time and accountability across departments. · ...