Property Maintenance Administrator - Swaffham, United Kingdom - 2cHolidays Ltd

2cHolidays Ltd
2cHolidays Ltd
Verified Company
Swaffham, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

We are looking for an exceptional administrator to join our friendly team managing holiday lets throughout the UK.
Are you dynamic, energetic and keen to deliver great service?

Do you want to feel valued and supported as part of an expanding and successful team?


This is a busy and exciting environment, which demands a high level of accuracy, attention to detail, organisational and administrational skill so that we can continue to deliver a fantastic service to our guests and owners.

The ability to work with system driven processes, along with excellent keyboard skills are a must.

Due to the seasons of the holiday industry, the role requires the ability to multitask and manage own workload, using initiative and problem-solving skills, whilst maintaining calm and control, and a good sense of humour.


Role available:
Property Maintenance Administrator - Full time

  • Managing the cyclical and seasonal works to maintain the properties, in liaison with owners.
  • Ensuring Health and Safety of properties is maintained.
  • Organising, booking and monitoring maintenance; raising work orders and liaising with cleaning and maintenance providers.
  • Liaising with guests and owners to resolve queries and issues during guests stay.
  • Liaising with guests following damages and maintenance, recouping costs where appropriate
  • Responding and resolving customer complaints
  • Ordering, monitoring and paying for gas using the company card.
  • Checking and approving invoices
  • Monitoring and administering the New Property Check process
  • Communicating with all stakeholders (owners, park staff, guests and other organisations) in a clear and concise manner
  • Researching sourcing new suppliers and contractors when needed
  • Project work and ongoing office administration to support the running of the business
  • Adhering to lone working policy when appropriate

Working Hours:
Full time, 5 days per week

Staggered shifts, to include weekends on a rota basis, and shifts to cover 8am-8pm. (8am-4.30pm / 8.45am-5.15pm / 11am-8pm / 8am-7.30pm weekends)


What we can offer:


  • Company perks and bonuses
  • Discounted holidays
  • 1 x free break a year in company properties.
  • Additional day's holiday for each year worked (uncapped)
  • Full training and induction process
  • Fun and supportive working environment

Job Types:
Full-time, Permanent


Salary:
£25,000.00 per year


Ability to commute/relocate:

  • Swaffham, Norfolk: reliably commute or plan to relocate before starting work (required)

Experience:


  • Administration: 3 years (required)
  • Customer service: 3 years (required)
  • Property maintenance: 1 year (preferred)

Work Location:
In person

Application deadline: 20/03/2023


Reference ID:
PMA2023
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