Security & Events Operations Supervisor - Glasgow, United Kingdom - Inhouse Stewards Ltd

Inhouse Stewards Ltd

Verified Company

Glasgow, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

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Description

Security & Events Operations Supervisor - Inhouse Stewards Ltd

Job Title:
Security & Events Operations Supervisor

Location:
Glasgow, Scotland (travel required for events)

Employment Type:
Full-Time, Permanent

Salary:
£25,000 per annum

Benefits:

Continued Professional Development in Crowd Management, Security Operations, and Health and Safety

Key Requirements
Availability for evening and weekend work is a standard expectation.

A valid full driving licence and personal transport are desirable.

About Inhouse
Inhouse is a dynamic Security, Events, and Facilities Management company based in
Glasgow.

Since our inception in 2007, we have been driven by our mission to positively impact Scotland's social environment through progressive, personable, and professional services.

We cater to a diverse range of events, from intimate gigs and comedy shows to large-scale corporate events and festivals.

Our commitment to being a living wage employer underpins our ethos of staff development and service excellence. Building lasting relationships with clients through tailored services is at the heart of our approach.

Role Overview

The Security & Events Operations Supervisor is a pivotal role that bridges our frontline staff with the Operations and Business Support teams.

This role is integral to upholding our service standards, fostering client relationships, and nurturing our team's growth.

Collaborating closely with the Security Operations Manager and Business Support team, ensure that KPIs are met and the company's values are consistently upheld.

A significant portion of this role involves frontline duties, exemplifying best practices, and leading teams at our various event sites.

Responsibilities

Collaborate with the Operations Manager to effectively manage the Security and Events department.
Serve as a primary contact for staff and clients, offering guidance, addressing concerns, and gathering feedback.
Proactively engage with clients on a weekly basis to build trust and ensure outstanding service delivery.
Mentor and guide less experienced staff members alongside the Operations Manager.
Dedicate approximately 25 hours per week to frontline service delivery, with the flexibility to adapt to varying weekly needs and busier periods.
Proven experience in a supervisory capacity within the Private Security Industry or a relevant field with transferable skills.
Must possess a valid SIA Door Supervisor licence.
Demonstrated ability to perform effectively under pressure in fastpaced environments.
Flexibility and adaptability in handling diverse work situations.
Strong communication skills, capable of engaging with stakeholders at all levels.

Application Process:

Application Deadline:

End of day,
Sunday, 10th December

Job Types:
Full-time, Part-time

Salary:
£25,000.00 per year

Expected hours: 37.5 per week

Benefits: