Team Leader - Sheffield, United Kingdom - Crystal People Ltd
Description
Team Leader required for growing business in Sheffield.If you have previous Team Leader experience from within a Call Centre / Contact Centre environment then this could be a fantastic opportunity in which to join a company to develop and establish yourcareer.
Managing a team of c 15 agents through coaching, call monitoring and performance planning. Using reports to drive performance and identify focus areas. Meeting and managing Client expectations. Energising your team to achieve high levels of motivation. Providingongoing training & coaching for the team. Upholding company standards and policies within your team.Immediate interviews available.
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