Customer Care Coordinator - Leicester, United Kingdom - TSR

TSR
TSR
Verified Company
Leicester, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

We are recruiting for a Customer Care Coordinator to join our clients Customer Services department on a full-time and permanent basis.

Our client is a high-end Housebuilder and you must have relevant experience of scheduling repairs to be successful.

On a daily basis you will be;

  • Liaising with subcontractors
  • Undertake the Home Quality Inspection of properties.
  • Actively be involved with Site/Sales teams to ensure an awareness of the properties that are due to complete.
  • Input the relevant data onto the IT system to notify successful completion of the Home Quality Inspection.
  • Prepare and distribute an advisory report to the Site Manager, Construction Team and relevant Directors/Managers to confirm the issues identified.
  • Monitoring work and timescales of technicians
  • Supporting in the procurement of materials and labour
  • Scheduling the diaries of Maintenance Operatives
  • Maintaining and efficient electronic filing system
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