Administrator - Southall, United Kingdom - West London NHS Trust

West London NHS Trust

Verified Company

Southall, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Are you looking for a new challenge? Single Point of Access (SPA) is looking to recruit a Band 4 Team Administrator to join our busy and exciting multi-disciplinary team on a 1 year fixed term contract.

The post holder will work within a 24-hour rota system (including late shifts and Weekends) - ensuring that a comprehensive service is provided to patients 365 days a year.

The post holder will support clinical staff in the processing and triaging of referrals to the trust. The post holder will be given clinical and managerial supervision.

This post will demand that you are highly motivated, can be flexible in an ever changing environment and can communicate effectively across a multi-professional team.

The SPA team is highly motivated, diverse, energetic and has a ready to help attitude.

Our professional and multi-disciplinary staff group whose ability to intercede on behalf of patients across all levels of healthcare is nurtured and respected.

We believe in embracing the expertise of our nurses, allied health professionals and mental health advisors, and making a difference to the lives of our service users.

Working in this service places you on the frontline of community mental health care and will equip you with the skills you need to respond to a variety of clinical needs at short notice and provide you with potential future career development.

West London NHS Trust is one of the most diverse providers of mental health, community and social care in the UK.

Our 3,982 staff care for people in hospital and in the community, helping them to recover and go on to lead full and productive lives.

We aim to be the best organisation of our kind in the country.

We provide care and treatment for more than 800,000 people living in the London boroughs of Ealing, Hammersmith & Fulham and Hounslow, delivering services in the community (at home, in GP surgeries and care homes), hospital, specialist clinics and forensic (secure) units.

We're rated good overall by the Care Quality Commission (CQC).

Together, we're committed to promoting hope and wellbeing, working with patients, service users, carers, families and partners across the communities we serve.

We are keen to ensure that our workforce reflects the community it serves, particularly in terms of ethnicity, gender, disability, LGBTQ+ and experience of mental illness.

In the absence of the Admin Lead ensure even workload distribution for Band 4/3 and/or temporary staff associated with the team.
In the absence of the Admin Lead arrange straight forward cover arrangements seeking the agreement with the line manager where necessary.
To provide a full range of admin support to the team: e.g. sorting and dealing with correspondence, filing, photocopying, typing, archiving, referral tracking etc.
To audio or copy type and proof read letters, memos, notes and reports and ensure they are directed to the appropriate departments, GPs or other organisation within agreed timescales.
To draft /send responses to correspondence, after appropriate approval.
To maintain waiting lists, team patient lists and referral information as appropriate.
To arrange meetings and assist with locally held training events or workshops E.g. room bookings, hospitality, IT equipment.
To assist in producing agendas and papers for meetings in timely manner.
To supporting the production of presentations using Powerpoint when required.
To take minutes at meetings, transcribe and distribute as required.
To provide admin support for investigations (complaints, incidents, audits, surveys and projects) to meet specified timescales.
To maintain appropriate stock levels of clinical, nonclinical stock and nonstock goods and inform the line manager when items need ordering or any Estates and Facilities issues (e.g. broken lights etc).

**Please Refer to the Job Description and Personal Specifications attached to vacancy