Housing Support Worker 30 Hpw Owl Dispersed Team - Leeds, United Kingdom - Turning Lives Around

Turning Lives Around

Verified Company

Leeds, United Kingdom

1 week ago

Posted by:

Tom O´Connor

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Description

Job Title
:
Housing Support Worker - OWL

Team

:
Dispersed Team - OWL

Responsible to
:
Dispersed Team Leader - OWL

Responsible for

:
N/A

Hours

: 30 per week

Salary

: 20,880.95 FTE

Leave

: 25 days, rising to 30 days after two years

Location
:
South Leeds although you could be asked to be based at any TLA location

Purpose of the job
This role is part of Young People's Housing Related Support Service, Our Way Leeds
(OWL), delivered by a consortium of service providers. The consortia have GIPSIL as
the lead provider alongside Foundation and Turning Lives Around.

OWL provides a wide range of interventions to prevent homelessness, four types of supported housing and pre and post-tenancy support schemes for young people & young people leaving care including unaccompanied asylum seeker children.

Young people can be single, young families or couples.

You will hold a caseload of young people working with them to achieve independent living skills. A critical part of this is ensuring accurate case notes and monitoring systems are kept up to date. You will play an active part in the team; feeding into service improvements including mentoring other staff and volunteers.

You will support the provision of a flexible service which may on occasions mean working out of normal hours on limited occasion to provide support.

Key Responsibilities

Service Delivery

Identifying and assessing young people's support needs (including doing risk assessments) and ensuring support is provided that is sensitive to the client group and reflects Best Practice.
Contribute to a 'nowrong door approach' being embedded in service delivery.
To work restoratively with a young person to address challenging behaviour and give feedback on successes.
To work in a manner that reflects the professional boundaries of the role.
Build professional supportive relationships with young people, introduce them to opportunities in their community as identified in the young person's support plan (e.g. leisure, education, training etc.) and support to attend when required.
To work positively with a young person around issues such as poor motivation and low expectations/aspirations, emotional support and confidence building.
To liaise and build supportive relationships with a young person's family as appropriate.
To facilitate support in order to ensure young people develop domestic skills, parenting skills, life skills, social skills and behaviour management skills, where appropriate, to sustain a tenancy and home.
Work with the young person to develop a structured personcentred support plan to ensure moveon from trainer flats, pretenancy and floating support and develop their independence.
Ensure all necessary client related records, including financial, are properly maintained in line with policies and procedures.
Network, develop and maintain positive relationships with relevant individuals, agencies and the community to promote and market the service as appropriate, including attendance at events.
Support visits to be made at the most suitable venue e.g. a young person's tenancy, within the community, at friends or family homes.
Responding to emergencies and prioritising workload accordingly.
Assisting a young person to engage with the Leeds City Council's 'Bidding Process'.
Supporting the young person and working with partner agencies to overcome any hurdles to move on, including support to access private rented landlords and Housing Associations.
To assist a young person to move on from OWL accommodation in compliance with contract requirements.
To support the provision of a flexible service
Carry out all other duties commensurate with the remuneration and level of responsibility of this job role.

Safeguarding

Ensure the welfare of the young people in the service is at the forefront of the support you deliver and that changes to risk are identified and escalated appropriately.
Support plans and risk assessments are completed within the correct timescales and Safety Plans are up to date.
To complete CAADA DASH forms.
To participate in and attend child protection case conferences, case reviews

including family case conferencing and Public Law Outline proceedings.

To be the "Early Help" lead person when appropriate.
Following the OWL Safeguarding protocol, in referring any s safeguarding concerns you have, in the first instance, to either an OWL Manager or OWL Team Leader and to appropriate agencies including Police and Social Care.

Property and Tenancy Management

Participate in the allocation and preparation of accommodation for young people.
Support individuals to move into accommodation (including organising practical tasks and benefit claims, setting up utilities).
Support young people to understand the conditions of their tenancy including rent liability & Anti-Social Behaviour.
Ensure that a young person is aware of any tenancy enforcement