Medical Receptionist - Durham, United Kingdom - Coxhoe Medical Practice
1 week ago
Description
The job of a GP receptionist is very diverse, but can be summarised as: Helping patients in person and on the phone with appointments, queries and prescription requests Using the patients computer record and other systems to communicate and accurately input and extract information Being a central point of contact helping coordinate and integrate good health care delivery by the Team.
This includes Doctors and Nurse Practitioners, Nurse Department, Secretaries and Admin, and outside groups such as District Nurses, nursing homes and hospitals.
Using some specific systems such as Care Navigation to help patients (training available), dealing with tasks allocated to Reception, registering new patients and collecting basic information from them, and lots more One of the key elements is being a good colleague and team member, helping each other and the patients.
Experience using GP computer software before (including SystmOne) is preferred but not essential. Training would be available for any unfamiliar aspects of the job. Being a GP receptionist can be busy, even challenging sometimes, but it is always rewarding. Being able to multitask is a definite advantage
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