Account Handler - London, United Kingdom - Lockton, Inc.

Lockton, Inc.

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

General information:

Reference :002019

Vacancy location:

Location:

UK, London, London

Vacancy details:

Job Profile:

Lockton - Experienced Professional

Title:

Account Handler - Real Estate

Description:

An excellent opportunity to continue your career in Real Estate insurance with Lockton, in our Global Real Estate and Construction Practice - the largest and most established Real Estate and Construction team in the London Market.

In this role you will be responsible for providing day-to-day service delivery to a mixed portfolio of UK and European property owner and real estate clients.

You will act as a client advocate serving as a key contact within the account team working with an allocation of clients from varying sizes from commercial to large corporate accounts.

Role responsibilities:

Provide day to day servicing of a client's insurance programme to support retention and development of the business
Obtain quotations both or new and renewal business
Research, prepare and present renewal reports to Account Executives
Effectively manage the credit control processes, actively track premium payments and pursue uncollected premium, promptly escalate
Prepare market presentations
Diligently check policy documentation
Effectively respond and manage with queries, and to the satisfaction of the client and the market, including but not limited to changes in cover and risk
Respond promptly to account queries
Identify the risk exposures and advise on insurance and risk management solutions in consultation with Account Executives
Provide management information as requested
Manage and coordinate global insurance programmes and liaise with the network worldwide as necessary
Build and nurture close, longlasting relationships by developing a constantly expanding network of client contacts
Serve clients as an advocate for their needs, ensuring delivery of exceptional service through close and regular interaction
Seek to identify methods of enhancing services and adding greater value to clients and maintain a robust approach, delivering a service plan and annual timetable of visits aligned to their needs
Provide feedback for insurer review meetings and actively contribute to the development of relationships
Cultivate a positive and wideranging network of relationships with insurers, lawyers and loss adjusters
Expand awareness and breadth of knowledge of nonreal estate covers and the associated market activity, e.g. financial lines
Previous Real Estate insurance experience gained from a broking or underwriting environment
Sound technical knowledge of Real Estate, Property and associated casualty risks
Excellent communications skills
Proactive and driven to provide the best service for your clients
Eager to develop your skills and experience, and seize opportunities for professional growth

Lockton has been awarded the Best Place to Work in Insurance for 13 years in a row and has also achieved regional accreditation: placing in the top 75 best large companies to work for in London, top 10 best companies to work for in Northern Ireland, top 40 for Scotland and the top 100 for the Midlands.

Lockton is committed to providing equal opportunities to all applicants, creating an inclusive working environment, and making recruitment barrier-free.

Lockton's working environment is agile, and we also recognise that our Associates are balancing careers with commitments outside of work.

We are open to discussing agile and flexible working situations.

We welcome you to inform us confidentially if you require any adjustments during the recruitment process.