Administrator - Northampton, United Kingdom - starting off

starting off

Verified Company

Northampton, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

With a reputation for exceptional quality and excellence, a multi-million-pound print & Packaging company is now embarking upon yet another exciting growth cycle.

The consistent growth experienced each year is attributed to the company's dynamic culture, customer focused ethos, diverse product offering and, of course, its passionate team of highly motivated staff.

Duties Include:

Create accurate estimates through the MIS System
Communicate with customers, staff, in a clear, concise and professional manner. Able to answer the telephone in a polite and efficient manner.
Participate in daily Production meetings and ensure any allocated actions from the meetings are completed in a timely manner.
Have excellent up to date knowledge of all online products
Maintain a high standard of commercial awareness at all times ensuring customer focus, cost and profitability is at the forefront in all decisions.
Must have excellent listening and communication skills to build strong relationships with customers.
Work with customer and production manager to create critical time paths to manage client expectations.
Raise Job bags and all associated paperwork. Ensuring that every job bag processed must take into consideration the severity of any incorrect information and the effects this will have on the production processes throughout all departments.
Follow all company policies, health and safety, and environmental procedures.
Creating and following critical time paths.

Person Specification:

Competent organisational abilities.
Sound communication and interpersonal skills (verbal and written).
Committed to providing customer service; demonstrating a professional and helpful manner, with a "can do" attitude.
Competent time management.
Ability to work in a pressurised environment.
Ability to work on own initiative and/or as part of a team.
Must have excellent listening and communication skills.
Sound knowledge of production processes.